Job Description
Apply By: Friday, June 28, 2024 11:59 pm EDT
Competition Status: Application Screening
Approximately 538 individuals applied for this opportunity.
We are screening ALL applications received on or before the closing date and rating them against the qualifications outlined in the job ad. Applicants whose resume and cover letter best demonstrate how they meet the qualifications to do the job will be invited to continue in the hiring process.
To learn about our recruitment process, visit our Hiring Process .
1 Temporary - up to 18 months with possible extension
Join the Ontario Science Centre (OSC) – one of Canada's most visited cultural attractions and a world-renowned educational institution that attracts a million visitors a year. The OSC is seeking a UX Designer responsible for leading the development, execution, and evaluation of our usability strategy across multiple channels, from in-person to online platforms. This pivotal role involves establishing and refining the user experience design framework, processes, and metrics to ensure seamless and impactful digital interactions for both visitors and staff.
Effective April 1, 2024, the salary range for this position is $82,217 to $121,155 per year in compliance with AMAPCEO collective agreement provisions. The new rates, effective retroactive to April 1, 2024, were recently confirmed and dates for implementation of the new salary rates are still to be determined.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code . Refer to the "How to apply" section if you require a disability-related accommodation.
What can I expect to do in this role?
As a UX Designer, you will:• Lead the integration of user-centered design principles and practices into all digital initiatives, ensuring they are intuitive, engaging, and effective
• Develop and execute usability strategies and plans to enhance user interaction across various digital platforms
• Plan and lead the development and implementation of usability evaluation techniques, standards, policies, methodologies, and tools
• Provide leadership in user experience projects, including resource acquisition and team management involving both internal staff and external consultants/contractors
• Offer strategic advice and recommendations to business units to align digital transformations with organizational goals and ensure superior service delivery
• Collaborate with all business units, ensuring a unified and visitor-centric approach in both digital and digital-physical experiences as part of the ongoing digital transformation
• Optimize visitor experiences by implementing user experience enhancements that increase engagement and reduce the need for costly redesigns
• Play a critical role in achieving key performance indicators related to digital engagement
How do I qualify?
Technical Knowledge and Skills
• Expertise in leading complex UX design projects using best practices in user-centered design and agile/lean methodologies• Experience in UX and UI prototyping, creating mock-ups, wireframes, user workflow diagrams, and developing prototypes
• Research, investigate and evaluate a wide range of options for usability implementation, and develop and recommend optimal solutions
• Identify opportunities to improve user experience and user design practices
• Skills in developing and conducting usability testing to meet defined usability metrics
• Technical proficiency in CMS tools (e.g., WordPress), Adobe Creative Suite, front-end frameworks (e.g., Bootstrap), and design test tools (e.g., Figma)
• Knowledge of web standards, W3C, WCAG 2.0 A+ AA, and related accessibility testing methods
• Evaluate new user experience and design services to multiple teams with varying needs, considering project requirements, evidence and analytics, user experience methodologies, service capacity and organizational goals and objectives
Business Outcomes and Process Optimization
• Analyze and evaluate user and business needs, and develop and recommend strategies and user-driven solutions• Prioritize and negotiate to deliver complex projects from start to completion
• Establish work priorities and apply problem-solving techniques in issue resolution
• Demonstrated ability to align UX strategies with business visions, missions, and objectives
• Strong capability in managing cross-functional teams to support user-centric digital solutions
• Proficient in relationship management with diverse user groups to enhance UX capacity
Leadership and Project Management
• Proven track record in project leadership, translating business requirements into practical UX features• Experience in resource management, including leading teams and coordinating project resources effectively
• Plan, integrate and deliver support testing, assessing and recommending steps to neutralize and mitigate risks
• Provide direction, advice, technical guidance and coaching to project team members and foster teamwork
Communication, Negotiation and Partnerships
• Strong commitment to customer service excellence, teamwork and collaboration.• You communicate with structure and clarity to elicit cooperation and manage expectations
• Strong communications, consultation, facilitation and negotiation skills to participate in team discussions, make solution recommendations and document/explain work
• Responsive to change and the needs of clients, team members and partners
• Prepare and present planning documents, reports, recommendations, issues and status briefings, prepare and edit project and user testing documentation
Additional Information:
Address:
- 1 English Temporary, duration up to 18 months, 770 Don Mills Rd, Toronto, Toronto Region
Association of Management, Administrative and Professional Crown Employees of Ontario
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Friday, June 28, 2024 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
This site is maintained by the Government of Ontario
Privacy |Terms of Use
Queen's Printer for Ontario, 2007
Last Modified:2024-06-17 11:34:12 AM