Job Description
About Acturis CanadaActuris is a leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over $17bn worth of transactions every year. By working closely with brokers, insurers, and MGAs, we have helped to create and shape the insurance market of today. In 2019 we launched our system in Canada with exciting opportunities for growth in a new marketplace and our office is based in Victoria, BC.At Acturis we invest in recruiting, developing and promoting talent. With us you will:Work with a talented, motivated and friendly group of like-minded colleaguesLearn how to combine innovation and technology to create new business models from a management team led by two former McKinsey partnersBe supported and encouraged to develop your skills and knowledge through structured training and coaching from experienced colleaguesReceive written constructive performance feedback and encouragement every quarter so that you know how to improve – you have no idea how unusual this is!Be given real responsibility for your own projects as soon as you are readyWhy Join the Acturis Team? Central location 15-minute walk from downtown Victoria with office patioReceive a competitive salary and annual performance-based reviews20 paid holiday days each year (this is in addition to BC’s standard paid stats!)100% employer paid benefits after three months on the jobBe eligible to participate in annual bonus and company share incentive schemes depending on performance and seniorityHybrid work schedule: work from home up to 3 days per week. During probation this will be full time in our Victoria Office.The PositionAs a Training Executive in our Sales and Customer Experiencevertical, you will work to provide nationwide system training to our new and existing customers.You will be given early responsibility for discrete projects and will receive structured feedback 3 times a year.The salary range for this position is between$60,000.00 and $70,000.What do the first three months on the job look like? You will receive structured targets, regular feedback and an annual performance review. You will also follow a clearly defined career path that recognises personal development and contribution to the company.As a Training Executive,you can expect to be responsible for:Providing consultancy to existing customers to improve their system use.Developing training materials to coincide with system upgrades.Designing bespoke training courses to cater to individual client needs.Developing colleagues by conducting application training for new joinersand internal workshops when required.Proactively managing your workload between training sessions.Promoting best practice on the application at all times.TrainingActuris believes that a mix of internal and external training allows colleagues to develop rounded skills:New joiners receive concentrated initial training and close mentoringColleagues are encouraged to complete industry standard training in relevant topicsMore senior colleagues can attend courses funded by the companyThe Acturis management team run training sessions to pass on experience and best practiceCandidate ProfileThe successful candidates will have following attributes:Outstanding communication skills and patience when explaining processes to users with a diverse range of abilities. A logical approach to providing multiple solutions to client issues.The ability to quickly learn and adapt to functionality changes and new concepts.Flexible approach to scheduling and delivery to accommodate high priority changes to projects.The ability to work autonomously with high levels of proactivity, initiative and motivation.Although most training will be conducted virtually, be prepared where required to travel across Canada to deliver training to new and existing customers.The ideal candidate will meet one of the following criteria:Experience as an insurance Broker or using Broker Managements Systems in CanadaHave 1 to 5 years ofrecent experience as a trainer.What happens next? Think you’ll be a great fit for the Acturis Canada team? Here are what next steps could look like after you apply:A People Operations representative will schedule an introduction call.You will be invited to participate in two additional interviews with our Managing Director and Training Manager.References will be contacted and an offer will be sent your way!Acturis believes diversity drives innovation. We know that diversity also feeds success, so we are proud to be an equal opportunity employer.Acturis is committed to providing an accessible recruitment and selection process. Should you require an accommodation in any part of the process, please contact recruitment@acturis.ca.