Job Description
We care. We put people first and we promote individual freedom. It is why we strive to secure personal data withintegrity and passion to make our customer’s everyday life more comfortable and secure. We empower our people to grow and to learn from their experience, and in return we are rewarded with team spiritand great results. Technical Solutions Consultant (NonStop)Purpose of the roleIn your role as Technical Solutions Consultant you work directly with prospects and customers to provide consulting, installation services, training and support for comforte’s SecurDPS for NonStop product. Key responsibilities and tasksProvide guidance / consulting to prospects / customers via email, audio and/or video calls and on-site as needed. Support all activities for Proof of Concepts (POCs) and implementation projects (discovery, environment setup, migration, go-live) as well post go-live customer support as needed. Develop training materials and recordings for internal and external consumption. Provide hands-on training during POC and implementation and/or formal class sessions as needed. Produce technical documentation such as solution descriptions, statements of work (SOW) for professional services, and enhancement requests (RFEs). Support software development required for POCs, implementation projects and customer support. This may require you to perform software development yourself, or to support the development (R&D) team with any information required to enable the development. Work closely with the development (R&D) team to identify and resolve product gaps / opportunities – both current/future. Professional skills and knowledgeTechnical knowledge and hands-on experience with most of the following: Operating Systems (HPNonStopGuardian, OSS ) Database Management Systems and File Systems (Enscribe, SQL MP/MX) Programming and scripting languages (TAL, C, TACL, COBOL, C++) Application software background in Pathway and in using SCF Performance tuning, monitoring and logging tools / infrastructure Client-server architecture and management Familiarity with Security technologies, especially encryption/tokenization technologies for data-at-rest and in transit protection – SSH, SFTP, HSM (Atalla/Thales), IAM EFT/Payments industry (protocols, Connex, Base24, ISO, components, processes, flows (online/batch), file/message formats) Additional knowhow and skills in the following areas are a plus: Git, GitLab JAVA onNonStop Using Eclipse and NSDEE cross compilers Data Replication technology (e.g.: Golden Gate (GGS),Shadowbase, DR/Net, RDF, NDM) Experience in Tandem performance tuning (MEASURE) Data Communications Banking, Fraud and Risk Management Language: English: required to be fluent both in oral and written communication, other language skills helpful but not a requirementPersonal skillsValue driven professionalHumbleReady to listen and to share expertise and best practice across own team Open for feedback and flexibility to adapt AmbitiousTaking accountability to drive results Going the extra mile for great customer experience SmartAbility to prioritize multiple tasks and to set focus Passionate to find pragmatic solutions and to innovate Humane Caring for other’s well-being in a remote working environment Advocates diversity and fairness In addition:Must be willing to travel to customer sites andcomforteoffices – mainly U.S., Canada, Latin America with limited International travel Confidence - must immediately gain the confidence of customers, sales personnel and other managementQualificationAt least Bachelor in Computer Science (or similar subject), or higher degree At least 7 years of experience:HPNonStopsystems (Guardian, OSS) Payments – Electronic Funds Transfer (EFT) ACI Base24 Classic and EPS – FIS/Deluxe Connex payments products a plus Customer facing technical/consulting role Software development onNonStopIndividual freedom – tell us what’s important for YOU! Culture of trust, appreciation, innovation and opportunities The opportunity to make a difference in an agile and fun environment Work with clients in various industries around the world The opportunity to grow continuously as our technology field is so dynamic Competitive compensation and benefits package including profit sharing#J-18808-Ljbffr