Job Description
A Technical Program Manager (TPM) role is available in a hybrid work setting, preferably based in Montreal, with a secondary preference for Toronto. The contract is for a long-term program involving numerous teams, ranging from 12 to 100 members. This role involves formulating and delivering technical solutions, managing complex programs, and ensuring alignment with stakeholders across multiple areas.
Responsibilities:
- Facilitate alignment across leadership, divisions, teams, and stakeholders.
- Drive cross-organization initiatives and manage dependencies.
- Shape strategy and requirements, serving as a communication focal point.
- Engage with engineering leadership to build clear delivery plans.
- Partner with cross-functional teams to provide technical solutions from design to delivery.
- Automate delivery processes for transparency and single source of truth.
- Ensure collaboration and synchronization of efforts.
- Manage risks by identifying, analyzing, and mitigating potential roadblocks.
- Drive continuous improvement with data and science-based methodologies.
Minimum Qualifications:
- Bachelor’s degree in Engineering, Computer Science, or related field.
- Approximately 7+ years of experience in roles such as Technical Program Manager, Technical Product Manager, or Software Architect.
- Experience working directly with software engineering teams on complex projects using Agile methodologies.
- Solid understanding of Cloud Services and Platforms (AWS, Azure).
- Strong technical background, detail-oriented, and excellent problem-solving abilities.
- Effective communication skills with diverse audiences, including executive leadership.
- Commitment to process and operational excellence.
- Desire for continuous learning and self-challenge.
- Outstanding relationship-building and influencing skills.
- Ability to leverage technical tools to scale programs and solutions.
Ideal Candidate:
- Experience in developing authentication, authorization, and user access systems.
- Hands-on experience with security technologies and compliance efforts (SOX, SOC 2, FedRAMP).
- Strong technical aptitude and business acumen, with the ability to negotiate and influence senior leadership.
- Proactive and action-oriented approach with strong execution skills.
- Confidence in challenging ideas and communicating opinions respectfully.
- Ability to operate at both high-level strategy and detailed, complex cross-functional planning.
- Sense of urgency and ability to influence leaders and peers.
- Proactive in stakeholder management and relationship building.
- Ability to work as an equal partner with Engineering Leaders, Architects, Product Managers, Experience Designers, and Product Owners.
Nice to Have:
- Background in software industry with cloud platforms and security.
- Engineering Manager experience for overseeing implementation and stakeholder management.
This role is crucial for managing and delivering complex technical solutions and ensuring the successful execution of programs within a large-scale, cross-functional environment.