Job Description
Wiseworth Canada has expanded its family of companies to include AGL On-Site solutions, and HireAirTM Rental Division.The primary function of the Technical Manager is to serve as the key responsible manager for the HireAirTM rental equipment and all related processes and procedures to develop, grow, and maintain a sophisticated, industrial rental fleet that reflects the company’s commitment to excellence.As a key member of our specialized team, you'll be responsible for a range of critical tasks. You'll excel in starting and commissioning new systems, diagnosing, and repairing compressed air and drying systems, and utilizing your expertise in electronics, direct digital control, airflow, mechanical compression, refrigeration theory, as well as control and mechanical techniques across diverse commercial settings. Moreover, you'll showcase your skills in retrofitting and repairing centrifugal compressed air systems, utilizing your knowledge of air compression theory, pipe fitting, and mechanical layouts.Under the general supervision of the HireAirTM Rental General Manager, the Technical Manager ensures the development and delivery of the rental fleet and the technical staff. Responsible for building and maintaining strong customer relationships while collaborating with other internal departments (Sales, Service, Accounting, Logistics, etc.).As our Technical Manager, you are responsible for responding to the daily needs of our customers, pro-actively organizing and scheduling work to support the continuous uptime and efficiency of our rental fleet, driving increased rental revenue, and delivering impeccable customer service.We are seeking a motivated and organized individual to join our team. Interested candidates must possess a strong technical aptitude, a positive team-focused attitude, professional customer service and communication skills, and the ability to work independently while providing consistent high-quality detailed work.If you're a friendly, customer service-oriented person, who enjoys solving problems, and is willing to go the extra mile to ensure customer satisfaction, we'd love to speak to you about this rewarding career opportunity.Compensation:Remuneration package includes acompetitive base salary + performance bonuses.Paid time off for vacation and sick days.Extended medical, dental, and visioncoverage.Life and disability insurance.Employee assistance program.Educational assistance program forcourses related to your employment.Company matching pension plan.$1,000 flex/wellness plan.Why Choose AGL On-Site Solutions:Our sister company Wiseworth Canada Industries Ltd. is the largest air compressor sales and service provider in Western Canada and a thriving master distributor for Ingersoll Rand compressed air products, parts, and services. Ingersoll Rand is recognized worldwide as the brand standard for compressed air products and innovation. This long-standing partnership has positioned Wiseworth Canada as the supplier of choice within the industry and supports our HireAirTM rental division growth strategy.We attract the best and brightest employees by sustaining a culture of respect, integrity, and genuine teamwork; along with a positive workplace environment that is enthusiastic, innovative, and accountable.As an AGL On-Site Solutions employee you will enjoy:Employmentstability.Positivework-life balance.Opportunitiesfor career growth and advancement.Competitivecompensation package that is worthy of your experience.Ongoingtraining and development.Engagedleadership that is focused on continuous improvement.Company-widecommitment to workplace safety.A key responsibility of the TechnicalManager is developing, leading, and guiding a team in the design,development, and manufacturing of compressed air systems using knowledgeof design and engineering concepts for customized industrial rotatingequipment.Create new team to support the technicaland operational needs of the new rental division.Manage the team and improve operationalefficiencies, coordination, and execution of all related activities fromsystem design concept through production launch and commissioning.Oversee the team’s workload, prioritizingand delivering quality projects and processes in a fast paced and complexenvironment.Lead the technical evaluation of customerapplications and ensure appropriate selection of equipment.Interact directly with customers toprepare, change, and finalize engineering design project specifications asnecessary.Participate in and contribute tostrategic planning, implementation, and execution.Conducts system design, technicalanalysis and lead on proposals of customer needs and specifications.Provides necessary leadership, mentoringand coaching of direct reports.Build a system to consistently deliverquality equipment backed by industry experts.Ability to motivate others.Assess a situation, identifying problemsand then finding solutions.Cope with pressure and setbacks and learnto develop accordingly.Attention to detail.Proactive mindset and openness.A creative mind to combine priorexperiences in new ways to create solutions.Build up relationships and network withinternal and external stakeholders.Communicate clearly for collaborativework across the organization.Oversee equipment management, commissioning,maintenance, diagnostic inspections, troubleshooting and repair ofcompressed air equipment to assure equipment is meeting operating andquality standards.Establish and maintain a positiverelationship with customers, vendors and co-workers through effective oraland written communication skills via phone, computer, and face to face.Maintain rapport with customers byaddressing complaints, identifying solutions, suggesting improved methodsand techniques, and recommending system improvements.Develop a systematic approach to fleetmaintenance.Develop a systematic approach toemergency call outs to respond to break-fix situations.Coordinates with Sales/Customer/ChannelPartners/Vendors to understand customer requirements for on-siteinstallation of temporary air supply.Continually enforces safety to thehighest standards and maintains security and accountability of companyissued and procured assets by recording use, wear and conditions.Organizes and complies all daily/weekly/monthlyreporting for management.Independently manages daily rental businessneeds to maintain a reliable team and fleet.Qualifications:Bachelor of Science degree in MechanicalEngineering / Engineering Technology or equivalent.Minimum of 5 - 7 years of managementexperience in design engineering or air compressor industry.Knowledge of compressed air systems orrotating equipment and design applications concepts.Experience in managing a team with afocus on design/assembly/maintenance of industrial equipment.Experience in developing policy andprocedures.Able to manage diverse engineeringdisciplines and associated people skills.Ability to interact effectively withinternal and external stakeholders.Strong computer skills.Culture creator, proactive, strongleader, results-driven, who has strong leadership skills with talent to contributeto a new division.Effective communicator who exudespositivity and confidence with the team and equipment.Strong interpersonal skills with theability to work as part of a team.Clear decision making.Strategic thinker.Mechanical and electrical aptitude arekey qualifications for this position.Previous turbo machinery/centrifugal aircompressor service experience is an asset for this position.Applicants with mechanical, millwright,HVAC, electrical/electronics, and compressed natural gas experience willreceive special consideration.No criminal record.No major traffic violations, suspensions,or DUI’s in previous five years.Alcohol and drug free workplace.#J-18808-Ljbffr