Job Description
Are you looking to join one of Greater Toronto’s Top 2024 Employers?
The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontario’s healthcare system by courageously pursuing best practices, new ideas, solutions, and opportunities to improve.
Job Summary
This position requires a proactive thinker who can bridge the gap between IT and business stakeholders, promoting and facilitating the development and implementation of information technology solutions, identifying and documenting designated business area needs and issues, determining required changes, recommending solutions, assessing impacts and facilitating the implementation of new and enhanced solutions.
How you will make a difference
Leading and facilitating designated business area analysis activities, interfacing with internal stakeholders to understand and review business operations, issues, and technology needs and goals, conducting analyses, compiling results, recommending solution/technology enhancement strategies, collecting, validating, and translating business requirements into documentation and functional/conceptual designs, and supporting plan implementations.
Maintaining Business Process Management (BPM) methodologies and business analysis frameworks, promoting the adoption of process design standards and best practices in business analysis, providing guidance to junior team members, and developing recommendations for improvements and enhancements.
Coordinating with project working group to plan work packages (activities, tasks, and deliverables along with target timelines), assign and monitor progress of work, and conduct reviews of deliverables.
Defining and obtaining agreement on business requirements and proposed solutions with stakeholders and executing approval and sign-off processes in various project phases.
Conducting post-implementation review.
Developing and managing relationships with internal and external stakeholders, vendors, and department and application development partners, facilitating information/data/project requirement gathering and driving consensus, resolving issues, and keeping abreast of new products/ business solution offerings, technology trends, and innovations for future initiative implementations.
Requirements that are important to us
Undergraduate Degree in Computer Science, Information Technology, or equivalent experience
Four to six years of Business Analysis experience in Information Technology projects, working in large-scale implementations focused on digital transformation and customer experience.
CBAP (Certified Business Analyst Profession) or equivalent is required.
Information Technology Infrastructure Library (ITIL) certification and knowledge is an asset.
Experience with systems development IT projects and integration approaches/platforms (e.g. Microsoft platforms and tools, Salesforce, Azure, ERP, CRM, Business Central, Oracle enterprise solutions).
Familiar with and experienced using SDLC, Agile, and Scrum methodologies.
Experience with Business Analysis procedures, documentation including functional specifications and user stories, and requirements/data-gathering techniques.
Ability to collaborate with all areas of technology and experience with working in multiple stakeholder groups.
Strong written and verbal communication skills. Bridge the gap between technical teams and business stakeholders.
Demonstrates strong analytical and critical thinking skills
Excellent problem-solving skills with the ability to identify improvement opportunities and provide technical solutions.
Adherence to deadlines, and ability to prioritize workloads to achieve results in a fast-paced, dynamic environment
Ability to work as an individual contributor as well as a team player.
The OMA has moved to a permanent hybrid work environment. As such, the individual in this position will be required to work a minimum number of days in our Toronto office.
What do we have to offer you?
A work environment whose values are to berespectful, bold, responsive, and transparent in our work and our behaviours
A fantastic opportunity to grow with the team and help shape the strategic direction of the OMA, its members and the health-care system
An organization that is committed to the equity, diversity and inclusion principles of humility, accountability, collaboration, courage and integrity
A commitment to growth and development through paid professional development and continuous in-house learning
A friendly and flexible hybrid work environment
Competitive salary and bonus program
Exceptional group benefits package, including a spending account and a robust wellness program
An organization that has been recognized as a Greater Toronto’s Top Employers for four consecutive years.
As a condition of employment, OMA conducts background checks and reference checks for all open positions.
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The Ontario Medical Association is strongly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, women, Indigenous People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas. In accordance with the AODA Act, accommodation will be provided throughout the recruitment process to applicants with disabilities.
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