Welcome to Biomatik - Your Quality Source of Integrated Products & Services for Life Sciences and Drug Discovery! Biomatik has been proudly serving the life sciences and drug discovery industry since 2002, with a focus on biochemicals, gene synthesis, peptide synthesis, ELISA kits, proteins, and antibodies. We offer a wide range of products and services to researchers worldwide, delivered with high quality and competitive prices. With a global network of partners and distributors, we strive to be a valuable partner in advancing the life sciences.
Job Scope:
The Technical Account Manager (TAM) takes full responsibility for the daily operation of customer service functions with a focus on technical support and inside sales to achieve sales growth objectives. Furthermore, TAM engages in inside sales activities to grow sales with existing customers while prospecting for new customers. TAM helps train and coach co-workers, and reports to the Team Lead/manager.
As a qualified TAM at Biomatik, you are expected to respond effectively and promptly to customer inquiries with a good understanding of product knowledge and demonstrate a can-do attitude and effective closing skills to meet customer satisfaction and sales goals. You not only have outstanding communication and organizational skills, training and coaching skills but also outstanding sales closing skills.
Key Responsibilities:
Qualifications and Skills:
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