Job Description
Job Description:
The Support Services Analyst is responsible for the effective operation of the banking system, digital banking, and help desk support across the organization. This individual supports banking system project management, digital banking projects, as well as communication with the team, business unit leaders, and end users.
This individual will support and execute banking system-related activities of the organization, as well as provide administrative support for daily operational activities of the support services department. This person will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions that will support corporate goals and objectives.
This person will also support banking system policies, procedures, and best practices. Other duties may be assigned as necessary.