Job Description
STORE MANAGER
With our corporate office in Red Deer, Alberta and regional office in London, Ontario, Peavey Industries LP proudly serves as the corporate parent to retail brands Peavey Mart, MainStreet Hardware, and Ace Canada. As a 100% Canadian and employee-owned company, we are not just a business; we are a community.
At Peavey, we live by our values captured in FABRIC:
- Forward thinking
- Always remember where we come from
- Be resourceful
- Respect
- Integrity
- Caring
These values guide everything we do, from the way we collaborate internally to the services we provide for our customers. We believe in fostering an environment where people matter.
Why Work With Us?
Peavey Industries LP is dedicated to fostering diversity, equity, and inclusion and proudly upholds principles of equal opportunity in employment. We value the individuality and diverse perspectives of all applicants, ensuring that each receives fair consideration. Your distinctive contributions are warmly welcomed and highly valued.
We are forward thinking. We have established a mentorship program within our talent development initiatives, fostering an environment where our employees can grow and advance their careers. Our future is you.
We remember where we came from. We are your neighbours and are proud to serve and support our communities. Regardless of our roles, we are willing to get our hands dirty and pitch in where needed.
We are resourceful. We actively engage with our employees, valuing their insights and ideas to continually enhance our business operations and align with the evolving needs of our communities.
We respect you. Every Peavey employee is a valued team member and will be treated with respect. This respect extends to everyone we deal with in our day-to-day business. Our store employees are the face of our company – you matter!
We have integrity. Peavey conducts business ethically, adhering to strong moral principles in all dealings, whether with customers, suppliers, or team members. This includes striving for consistency in applying company policies and values across all levels of the organization.
We are caring. We remember that you, our customers, and our business partners are actually human beings and treat everyone with kindness.
Other Perks:
- Employee ownership program: Join us in building a brighter future as an owner of our company.
- Employee discount: Enjoy exclusive discounts on our products and services.
- Inclusive work culture: Be part of a diverse and inclusive workplace where every voice is heard.
- Laid-back atmosphere: Embrace a welcoming environment where you can be yourself.
- Work-life balance: We prioritize this to ensure our employees thrive both personally and professionally.
- 24/7 employee assistance program: to support employee well-being.
- RRSP matching program: Plan for your future with our matching program (FT employees only).
- Competitive group benefits: Access comprehensive benefits to support your health and well-being (FT employees only).
Ideal Candidate
Are you someone who embodies our values? Are you willing and able to drive sales? We're looking for candidates who not only have the necessary skills and experience but also align with our culture of inclusivity, resourcefulness, and community engagement. If you're passionate about making a difference and thrive in a collaborative environment, we want to hear from you.
Job Overview
The Store Manager will oversee all store operations and staff, directly managing the Assistant Store Manager. They will be responsible for the sales, staffing, culture, and financial goals of their store.
Responsibilities
Finance & Inventory
- Implement marketing, advertising, and financial strategies as directed by the company.
- Review daily, weekly, and monthly financial data to ensure the store meets financial goals.
- Utilize available reports to monitor sales performance and set goals for the team.
- Review monthly store P&L reports, communicate KPIs daily, and update the board.
- Manage inventory and risk capacity limits.
- Lead loss prevention efforts and store inventory process.
Store Standards
- Execute product displays, sales promotions, and company selling standards.
- Ensure all shelves are front-faced and fully stocked.
- Perform daily store walks to ensure adherence to store standards and policies.
- Execute house accounts and Customer Ready Checklist.
- Safeguard company inventory by securing the facility and responding to alarms.
Work Environment & Employee Relations
- Maintain a positive culture in alignment with Peavey's FABRIC and organizational goals.
- Recruit and hire qualified applicants to meet store needs.
- Approve schedules aligned with labor budget and business needs.
- Conduct new team member orientations and training efforts.
- Engage proactively in coaching, delegating responsibilities, providing guidance, and ensuring accountability among team members.
- Maintain a healthy work environment and address employee relations concerns.
- Understand and comply with employment standards, human rights, and health and safety policies, reaching out to People & Culture when unsure.
- Train team members on loss prevention measures during orientation.
- Manage all store team members, including hiring, performance evaluations, scheduling, and task assignments.
Community Relations & Sales
- Drive sales by effectively communicating the value proposition of our products to staff and customers.
- Build and maintain strong customer relationships to foster repeat business and referrals.
- Effectively resolve any issues that arise, ensuring customer satisfaction is maintained at all times.
- Meet and exceed sales targets and performance metrics.
- Collaborate with team members to optimize sales strategies and achieve collective goals.
- Resolve customer issues with a focus on customer service.
- Build business and community relationships to drive local sales.
- Advocate for the company in the community, seeking opportunities to give back.
- Ensure legendary customer service.
Safety
Follow all Peavey Industries safety policies, procedures, and protocols, report any accidents/incidents, near misses, injuries, and concerns to your manager or a health and safety committee representative, and work in a safe manner that ensures the health and safety of themselves and all others on the work site (including but not limited to Peavey staff, vendors, customers, etc.), this includes working in a manner that is in alignment with and promotes psychological and social well-being.
Core Values
Positively communicate and demonstrate the company’s Core Values.
Other duties as assigned
Requirements
Education and Experience:
High School or equivalent required. Secondary education with a focus on business is an asset.
5 years' experience in retail, 3 years in a leadership role.
Skills:
- Inventory Management
- Leadership & Team Management
- Customer Service
- Communication & Interpersonal
- Compliance & Policy Adherence
- Courage
- Drives Vision & Purpose
- Communicates Effectively
- Builds Effective Teams
- Develops Talent
- Business Insight
- Customer Focus
- Drives Results
- Drives Engagement
Only those selected for an interview will be contacted.
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