Job Description
Staff Education and Development Administrator - (1127)
Kinark Child and Family Services has a rich 50-year history serving children and youth through a wide range of evidence-based mental health services that include individual, family, and group counselling. We are on a mission to help children and youth with complex needs achieve better life outcomes with a broader vision of a healthy future for Ontario’s children and youth. We have a passionate team of over 700 staff serving more than 9,000 children and youth each year in our three program streams - Community-Based Child and Youth Mental Health, Autism, and Forensic Mental Health.
Our people are the heartbeat of our organization where ‘Holding children, youth and families at the centre of all that we do’ is only one of the values that guides our work.
In support of our journey towards being an employer of choice in our sectors, our staff is engaged for feedback to identify and support improvements, big and small, to enhance the employee experience.
If you have a passion for making a difference in the lives of children and youth with complex needs and want to be part of the mission we are on… Come join our team!
For more information about Kinark, our values, our strategic priorities, and our service programs, please visit our website at www.kinark.on.ca/
or review our annual report .
What we offer:
Competitive salary, comprehensive health and dental benefits, and other employment perks
*
Flexible work arrangement supporting employee work life balance
Employer Matching Defined Contribution Pension Plan up to 6%
*
Employee Wellness Program
Extensive Educational and Training Opportunities and Supports
Supportive work environment with regular Supervision and Feedback
Renowned Accredited Clinical Programs
*Dependent on hours worked, length of service and/or collective agreement (where relevant)
We currently have an opportunity for:
Position Title
Staff Education and Development Administrator
Program Lists
Kinark Child & Family Services -> Head Office
Location
Markham, ON L3R 5X5 CA (Primary)
Reg/Temp
Temporary
Start Date
August 12, 2024
Temporary End Date
August 12, 2025
Full/Part Time
Part-Time
Relief
No
Other Employee Classification (if applicable)
Total # of hours per week
25
# of Positions
1
Close Date
July 3, 2024
Job Description
Kinark has recently introduced a new benefit that gives employees the opportunity to work their role in a hybrid or fully remote arrangement, as assessed for their position, for those who wish to opt-in for this benefit.
The role of Staff Education and Development Administrator has been positionally assessed in the ‘Remote Worker’ classification, defined as up to one (1) day minimum in person, unless business demands require more. This role is also eligible for the Compressed Work Week (CWW) program.
Job Summary
Reporting to the Lead, Employee Experience and Recruitment, this position is an important member of the People and Culture Team providing administrative support to Kinark’s professional development programs, including oversight of health and safety training requirements. In addition to day-to-day work, this role also contributes to the People and Culture team’s continuous improvement projects and employee experience initiatives.
Duties and Responsibilities:
• Oversee self-directed mandatory health and safety training, including training distribution and compliance reporting
• Manage all employee education and development records
• Manage monthly Understanding and Managing Aggressive Behaviour (UMAB) orientations, ongoing trainer certifications and internal recruiting campaigns, and monthly reporting
• Manage Kinark’s online learning platform(s) and related campaigns
• Support employee experience metrics and initiatives
Areas of Direct Responsibility
• Administer self-directed mandatory health & safety training, including initial system set-up and ongoing required configurations in KnowBe4 system for new hires and renewals
• Data entry of staff’s Health and Safety training certificates into HRIS system (eg. First Aid, Ministry Of Labour’s Worker Health & Safety Awareness) at onboarding
• Run monthly training completion reports and conduct needed follow-ups for expired/missing records to ensure staff are in compliance and quarterly summaries are provided for balanced scorecard KPI’s
• Manage education requests and tuition reimbursement processes and administration, including invoice processing and reconciliation
• Support employee experience reporting and initiatives (eg. Quarterly balanced scorecard, deployment of DEI Learning strategy)
• Coordinate UMAB (Understanding and Managing Aggressive Behaviour) train-the-trainer certifications, and update UMAB training records in HRIS system
• Manage UMAB orientation schedule and distribution of training pre-work to participants and support UMAB trainer recruitment process
• Manage LinkedIn Learning platform, including maintenance of user list, answering user questions, and supporting related learning challenges/campaigns
• Provide training and performance review records in support of program licensing process
• Co-deliver new hire orientation sessions
Qualifications
• Post-Secondary Education in Business Administration or Human Resources Management field is an asset**
• Minimum of one (1) year experience in a People & Culture administrative and/or junior Learning and Development administrative role
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint) with a particular focus on excel for creating and maintaining Health and Safety training reports
• Experience with developing e-learning modules is considered an asset
• Experience reviewing content and applying learning principles is considered an asset
• Strong attention to detail
• Exceptional internal customer service orientation
• Ability to work as a team player and independently
• Strong organization and time management skills, with a task-management mindset
• Experience using PeopleSoft and/or Deltek (applicant tracking) is considered an asset
** Please note that Equivalent combination of education & experience will be considered.
Kinark Child and Family Services conditions of employment include but are not limited to successful Criminal Record Check or Criminal Record Check with Vulnerable Sector Screening (based on position), completed Pre-Employment Medical certificate, and proof of full vaccination against COVID-19. Proof of vaccination for each vaccine dose received is required.
Kinark Child and Family Services values inclusivity and diversity in the workplace. We encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation during any stage of the recruitment process, please notify People and Culture at kinark.jobs@kinark.on.ca or (905) 474-9595. While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.
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