Job Description
PointClickCare – Engineering Application & Development / For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey. For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn . Position Summary: T he Senior MSSQL DBA plays an important role as part of a growing team that is responsible for managing, building, maintaining, monitoring, and troubleshooting the cloud-based database infrastructure that our mission critical SaaS application runs on. Key ResponsibilitiesManage and operate large scale production database systems across multiple Azure regions.Provide direct operational support across all areas of the production database infrastructure including high availability, database replication, release management and disaster planning.Install, configure, and deploy MS SQL Server using automation and infrastructure as codePerform capacity planning, performance turning, monitoring, troubleshooting, patching and optimization of the databases.Assist in designing Backup, Recovery and DR strategies.Develop automation of the database processes, tasks, and procedures.Develop and maintain documentation on systems management and operational procedures.Follow operational policies and processes that are compliant with ITIL standards. Participate in change control procedures.Resolve critical infrastructure incidents as part of on call rotationProvide root cause analysis and/or proactively provide recommendations to prevent issues from surfacingWork with Engineering teams to optimize queriesStay up to date with the trends in the database industry. Use that knowledge to help shape our future database infrastructure.Support code or release deployment processParticipate in on call rotationMentor Intermediate, Junior, or new DBA team membersDocument operation procedures and processesRequired Experience/Skills5+ Years’ Experience in a large scale, mission critical MS SQL Server environment1+Years’ experience administering and managing MySQL and/or PostgreSQLExtensive experience in performance tuning and troubleshooting2+ years’ experience working with databases in the cloud (Azure preferred – specifically SQL Managed Instance and SQL Database)Installed and configured database servers (MS SQL 2016+) using various high availability technologies such as Availability Groups and Failover Cluster Instances.Experience working with multi-TB highly transactional databasesExperience with supporting a multi-tenanted hosting infrastructure with thousands of customersDevelop and adhere to strong security practices with regards to Authentication, Authorization and EncryptionExperience automating infrastructure deployment using tools such as Ansible or TerraformTakes an evidence-based approach to all troubleshooting and recommendationsStrong communication skills. You are comfortable speaking and presenting to senior leadership. You can take a potentially complex topic and present to people of various skill levels (junior to architect)Ability to work varying hours, including evenings, weekends and holidays as requiredAbility to work in a fast pace and rapidly changing environment.Ability to multitask and work effectively on multiple projects simultaneouslyTeam player, flexible with “get it done” attitude Other Desirable SkillsWorking knowledge of Cloud infrastructure beyond the database (i.e., networking, security and access control, storage, cost optimization, etc.)Experience in other database systems such as (Cosmos DB, Influx DB)Knowledge of Git and JIRAExperience with HITRUST, HIPPA Compliance and healthcare field.MCTS, MCITP, and/or MVP Certification is a plus $112,000 - $127,000 a year #LI-AJ1 It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.