Job Description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Please note - this is an 18 month maternity leave contract.
McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.
At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
Job Summary:
The Sr. Manager, Pharmacy will be responsible for overseeing all activities under the Janssen portfolio, Ophthalmology portfolio and Infusion portfolio. The Sr. Manager will be responsible for the performance and management of all the pharmacists reporting to him/her directly, as well as of the Supervisor who in turn will manage team leads and caseworkers. The role has accountability for the overall performance and success of this Pharmacy POD in alignment with the vision and priorities of Biopharma & Provider Solutions. The incumbent must have a passion for business, solid clinical and operational experience, and make a difference by leading and developing the specialty pharmacy team to build accountability, drive business results and provide exceptional patient care. The Sr. Manager role is a successor role for the Director, Pharmacy and knowledge of the entire Pharmacy as well as back-up for the other Sr. Manager roles is required.
Section A – Specific Responsibilities:
Provide leadership, mentoring, supervision, and oversight for the assigned department and pharmacy functions.
Oversight of all processes related to the dispensing of infusion medications to INVIVA and other clinics, all medications under the Ophthalmology portfolio as well as the entire Janssen portfolio at the Ontario McKesson Specialty Pharmacy.
Responsible for organizing regular touchpoints with Bio Advanced Coordinators and other Janssen contacts and addressing concerns.
Ensuring the inventory at the clinic for Janssen and Ophthalmology products are up-to-date and reconciled regularly.
Ensuring that the pharmacy is providing exemplary customer service to ophthalmology clinics, physicians, and patients.
Responsibility and oversight of operations including implementing departmental initiatives, tracking and reporting on departmental KPIs and SLAs.
Ensures accurate and timely processing and billing of patient prescriptions to payers.
Manage operations, resources and ensure efficiencies as required to maintain customer satisfaction.
Develop, implement and adhere to Standard Operating Procedures (SOPs) to ensure all expectations are followed to meet SOX compliance.
Manage data to ensure efficiency, good productivity and avoid duplication of efforts, etc.
Responsible for providing employees with timely, candid, and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Hiring, disciplinary, and termination duties of personnel.
Regular auditing and review of Supervisor and Pharmacists performance.
Implement training programs as needed to ensure the development of personnel.
Monitor monthly financials and Accounts Receivable trends for the POD.
Coordinate and assist with internal and external audits.
Providing general customer service for patients and handling escalated concerns.
Ongoing communication and contact with staff on goals, objectives and pharmacy activities.
Adherence to standards of care governed by the Ontario College of Pharmacists.
Operate and promote behaviours that uphold McKesson i2Care and iLead principles.
Ensure company policies and regulatory standards are at the forefront of all activities and decisions.
Other duties as required.
Section B – Key Requirements:
Knowledge:
Bachelor or Doctor of Pharmacy Degree.
A valid license in good standing with the applicable College of Pharmacists is required.
Ability to assess and understand financial reports and business reports.
Proficient in using Microsoft applications to present and manipulate data.
Possess strong working knowledge of Kroll and its capabilities.
Experience:
Previous experience in Specialty Pharmacy or related field.
3-5 years of people and progressive pharmacy management experience.
Skills and Abilities:
Time management skills to ensure business timelines are met.
Excellent customer service and be able to set the same expectations from the rest of the team.
Must be able to work independently with minimal supervision.
Must be able to build relationships with key physicians as well as their clinic staff.
Exercises sound knowledge and good judgment.
Accountable and results-oriented.
Able to travel as business needs arise; possess a valid driver’s license.
Strong leadership skills, can lead, inspire, mentor, develop and guide a team.
#LI-AR2
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, pleaseclick here.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Our Base Pay Range for this position
$95,100 - $158,500McKesson is an Equal Opportunity employer.
The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.
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McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.
The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.
Current employees must apply through internal career site.
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