Job Description
Software Development Manager - First Contact Team
Posted August 12, 2024
Toronto / Remote - Canada
We are currently seeking a Software Development Manager to join our First Contact Team. The First Contact team is primarily responsible for one of the core, fundamental pieces of data for our business: contacts and contact management. Our customers rely on our systems for data integrity, performance, and most of all, excellent workflows and features that help them to optimize their time. Our goal is to make our users' experience with contacts streamlined, robust, and help to satisfy their needs - often leading to creative solutions and intelligent features.
This role can be performed from one of our Canadian offices, remotely across Canada, or a combination of both. Some exemptions may apply.
A day in the life might look like:
- Collaborating with your triad to: understand the challenges our business faces, identify the most impactful opportunities, and craft a roadmap for the team;
- Working with your team on preparing an architecture document for an upcoming project;
- Working with the developers on your team to break down a project into deliverable chunks of work;
- Giving great feedback on code reviews, architecture documents, and more to help support team members making great technical decisions for their projects;
- Having a 1:1 meeting with your direct reports to make sure they are supported in their career growth and development goals;
- Reviewing code contributed by members from your team or other Clio developers reaching out to you for your experience with a given technology or pattern.
- Working with other developers to build and maintain scalable and reliable software systems.
You may be a fit for this role if:
- 10+ years of experience in software development.
- Strong problem-solving and analytical skills.
- Excellent communication and teamwork skills.
- Participate in the full software development lifecycle, from requirements gathering to deployment.
- Troubleshoot and debug software applications.
- Keep up with the latest trends and technologies in software development.
What you will find here:
Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit.
- RRSP matching and RESP contribution.
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.
The full salary range for this role is $167,000 to $208,800 to $250,600 CAD.
In addition, this role is eligible for variable pay that is based on company performance, with actual payout amounts calculated and paid on a quarterly basis.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers.
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