Job Description
Do you want to join the team crafting the future of communication? At Cisco's Webex Calling team, you can grow, innovate, and lead in a pivotal role in our success. Apply now to embark on a career that's not just about coding but about connecting the world.
Who You'll Work With
Cisco's Webex Calling team is a dynamic organization looking for developers capable of delivering best-in-class collaboration technologies quickly and efficiently without impacting the availability of the end users' services.
The development team is responsible for developing and supporting a distributed telephony system that processes thousands of calls per minute. Our system is a segment of the Webex Calling product, which ensures proper interactions between Webex users and the Public Switched Telephone Network (PSTN). The Calling portion is a sub-functional area of the well-known Webex Unified Communications product.
The telephony application server (TAS) is also deployed and operated by the largest telecommunication companies in the world, which host and serve millions of end users. The Montreal team includes many seasoned industry experts in their areas, creating one of the world's best places for developers to learn from watching standard methodologies for developing and operating large distributed systems.
What You'll Do
Cisco's Webex Calling team is seeking software developers to join a team of seasoned software developers in the Montreal office. You will be responsible for the following:
- Develop the "on-the-edge" ever-evolving Webex Calling cloud-based product involving a large aggregation of microservices.
- Design, code, test, monitor, and support functional areas/services for the Cisco Webex Calling product using CI/CD methodology in a DevOps environment.
- Use and enhance internal quality systems, such as development pipeline(s) and test automation frameworks, to improve reliability and quality.
- Ensure the design of standard security processes for cloud services.
- Diagnose and improve software components and services owned by your group in a DevOps environment.
- Actively participate in the future of the Cisco Webex Calling product.
Who You Are
- The ideal candidate is a "big picture" thinker passionate about improving the world through technology.
- A willing learner who can drive efficiency, streamline solution deployments, manage complex projects, and enhance customer experience.
- You encourage, challenge, and work with the team to innovate solutions, products, and features.
- You are passionate about technology and keep up with the rapid daily changes.
Minimum Qualifications
- Bachelor's degree in software engineering, computer engineering, or other subject area or equivalent experience.
- 0-3 years experience in an enterprise environment developing high-quality software in Java or C/C++
- Demonstrable experience solving difficult problems and explaining your thought process succinctly
- Good communication skills (oral and written) to clearly express your ideas, share and discuss with colleagues.
- Willingness to roll your sleeves up and get into the weeds –using your wide range of technical skills to solve the problems faced by the team.
Preferred Qualifications
- Experience developing real-time large systems that scale to millions of users
- Networking skills and familiarity with the Unix environment
- Knowledge or experience with any of the CI/CD tooling: Packer, Ansible, Terraform, Jenkins (Groovy/Pipeline), Kubernetes, Docker, Microservices, Cloud (GCP, OpenStack)
- Knowledge of SIP signaling
- Experience using UML diagrams, mainly sequence diagrams, and creating them to explain software ideas and implementation
- Experience working in an Agile Development workflow
- With experience with relational databases like MySQL.
Why Cisco?
#WeAreCisco. We are all unique, but collectively, we bring our talents to work as a team, develop innovative technology, and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!
Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's different from what we make, but what we make happens, which marks us out.
We're helping those who work in the health service to connect with patients and each other, as well as schools, colleges, and universities, to teach even the most challenging times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G or otherwise.
We tackle whatever challenges come our way. We have each other's backs, recognize our accomplishments, and grow together. We celebrate and support one another – from big and small things to big career moments. And giving back is in our DNA (we get ten days off each year to do just that).
We know that powering an inclusive future starts with us. There is no way to move forward without diversity and a dedication to equality. Our 30 Inclusive Communities, which unite people around commonalities or passions, lead the way. Together, we're committed to learning, listening, and caring for our communities while supporting the most vulnerable with a collective effort to make this world a better place either with technology or through our actions.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us! #WeAreCisco
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.