Job Description
We are currently looking for a Showroom Consultant to join our team in our St Catharines showroom, located at 443 Eastchester Ave. E., St Catharines, ON.
If you are a passionate, creative, self-starter why not join our team and put your career on a path to success!
The Opportunity
Monday to Friday, 9:00am-5:00pm
*Wage commensurate with experience
Responsibilities
- Greets clients and determines their needs, providing the necessary information required.
- Prepares quote(s) establishing the price for the requested material and provides a copy to the Customer.
- Upon customer approval, processes the order in the computer system, and follows up with the customer to provide product information and availability.
- Completes necessary documentation for ordering of special products (non-stocks).
- Schedules delivery and ensures payment of product as per company policy. Executes tracking of product(s) when necessary.
- Where a Bardon Contractor is involved, co-ordinates the customer’s order with the Contractor.
- Updates all reserved orders to ensure they are released on a timely basis, and back order product that is being held for future orders to free-up available inventory.
- Develops and services existing and new customers to gain and sustain long-term relationships between clients and the company.
- Fields customer complaints and work with suppliers to resolve these complaints.
- Initiates calls and schedules showroom appointments with industry professionals (builders, designers, etc.)
- Assists with new product displays, product promotions, and Showroom maintenance, as required.
- Keeps up-to-date with product books, catalogues, etc.
- Executes all other duties required by the position and by the immediate supervisor.
Skills and Qualifications
- 1-2 Years’ sales experience, customer service, an asset
- Interior design-related courses and/or pricing training, an asset
- Proficient in Outlook; working knowledge of Excel and Word
- Excellent communication skills in English (written and verbal)
- Attention to detail, commitment to follow-up
- Strong organization skills, ability to manage multiple priorities
- Mathematical/analytical abilities
Who we are
Bathworks is a division of Bardon Supplies Limited., a wholesale plumbing and heating distributor founded in 1969. Bardon Supplies operates 12 branches throughout Central Ontario, and the first Bathworks retail showroom was opened in Belleville to showcase an extensive line of quality bathroom and kitchen products. Other Bathworks locations soon followed in Ajax, Barrie, Kingston and St Catharines.
Why Bardon May Be Right For You:
- Canada's Best Managed Companies
- Profit Sharing Plan
- RRSP Contribution Matching
- Development Opportunities and Tuition Reimbursement Program
- A Supportive and Positive Work Environment
Please forward your resume and letter of interest to:
We thank all those for their interest in the position however, only those being selected for an interview will be contacted.
Bardon Supplies Limited is an equal opportunity employer that encourages diversity of applicants and does not discriminate against the protected grounds set out by the Ontario Human Rights Code. Accommodations in accordance with the Accessibility for Ontarians with Disabilities Act are available on request for candidates taking part in all aspects of the interviewing and selection process, as well as in the working environment. For any accommodation requirements please reach out to the Human Resources Office.
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