Job Description
Aon is looking for a Vice President – Leader, Aon Choice. As part of our national practice, in your capacity as Vice President – Leader, Aon Choice, you will provide strategic guidance to our Account Management team as well as manage our Aon Choice Solutions business and team. Your main responsibilities will include: Responsible for Aon Choice solution and evolution of the productWork with Account Managers to build and manage client relationships and client planning. Conduct quarterly stewardship meetings to measure client satisfaction; Support the Account Managers in developing the overall benefits client business plan, including measurable targets and ensuring performance standards are met; Establish cost budgets, monitor costs, drive effective cost-management practices, and deploy cost-reduction initiatives for all cost drivers (computer/technology, associate, and unit). Drive operational improvements to reduce costs; Oversee and approve fee quotes for Aon Choice business; capture out-of-scope work, collaborate with the Account Managers to recover revenue;Review upcoming projects with Account Managers to identify areas of potential revenue; Manage the Aon Choice business and team: Leverage the talent/resources on the team to generate results; Lead our local and offshore teams to achieve desired business results; Monitor associate performance to ensure results are achieved in an effective/efficient way; Conduct necessary performance management conversations with associates; use tools and resources available internally to managers; Educate, reinforce, and hold associates accountable for behaviors that support internal policies and guidelines (e.g., Code of Conduct, Data Privacy); Build strong client relationships during and after implementation; Serve as a subject matter expert for the internal team, for areas such as compliance, service delivery, systems and best practices; Provide input to senior leadership on client prevalence, client issues, requirements definition process, and related tools; Overall accountability for the completion and success of all client projects and implementations Required Experience: Fifteen (15) plus years of direct Benefits and/or administration experience in a Consulting/Insurance environment is required; Demonstrated ability to lead projects and client teams; Strong technical expertise and the proven ability to remain current with respect to industry trends, provincial and federal legislative policies and changes; Ability to establish relationships at the senior management level with existing and prospective clients for purposes of understanding the short/long term needs of clients, identifying business development opportunities; Demonstrated problem-solving and analytical skills in developing solutions for complex client/business issues; Proven organization skills and the ability to effectively coordinate the delivery of projects; Excellent interpersonal, communication and presentation skills, both verbally and written; Client focused and proven relationship building skills; Ability to work collaboratively as a key member of a team and independently with minimum supervision; Proven ability to prioritize competing requirements and deadlines under pressure; Education: Post-Secondary degree or a combination of education and equivalent years of industry experience required; Completed Certified Employee Benefit Specialist (CEBS), Fellow, Life management Institute (FLMI) or Life Office Management Association (LOMA) designations would be preferredCommitment to ongoing learning and professional development including courses and certifications. We offer you A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our Colleague Experience: From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience. About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Aon is committed to a diverse workforce as an Employment Equity employer (Women, People with Disabilities, Aboriginal Peoples, and Visible Minorities). Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. 2499666,qualifications:UNAVAILABLE,responsibilities:Aon is looking for a Vice President – Leader, Aon Choice. As part of our national practice, in your capacity as Vice President – Leader, Aon Choice, you will provide strategic guidance to our Account Management team as well as manage our Aon Choice Solutions business and team. Your main responsibilities will include: Responsible for Aon Choice solution and evolution of the productWork with Account Managers to build and manage client relationships and client planning. Conduct quarterly stewardship meetings to measure client satisfaction; Support the Account Managers in developing the overall benefits client business plan, including measurable targets and ensuring performance standards are met; Establish cost budgets, monitor costs, drive effective cost-management practices, and deploy cost-reduction initiatives for all cost drivers (computer/technology, associate, and unit). Drive operational improvements to reduce costs; Oversee and approve fee quotes for Aon Choice business; capture out-of-scope work, collaborate with the Account Managers to recover revenue;Review upcoming projects with Account Managers to identify areas of potential revenue; Manage the Aon Choice business and team: Leverage the talent/resources on the team to generate results; Lead our local and offshore teams to achieve desired business results; Monitor associate performance to ensure results are achieved in an effective/efficient way; Conduct necessary performance management conversations with associates; use tools and resources available internally to managers; Educate, reinforce, and hold associates accountable for behaviors that support internal policies and guidelines (e.g., Code of Conduct, Data Privacy); Build strong client relationships during and after implementation; Serve as a subject matter expert for the internal team, for areas such as compliance, service delivery, systems and best practices; Provide input to senior leadership on client prevalence, client issues, requirements definition process, and related tools; Overall accountability for the completion and success of all client projects and implementations Required Experience: Fifteen (15) plus years of direct Benefits and/or administration experience in a Consulting/Insurance environment is required; Demonstrated ability to lead projects and client teams; Strong technical expertise and the proven ability to remain current with respect to industry trends, provincial and federal legislative policies and changes; Ability to establish relationships at the senior management level with existing and prospective clients for purposes of understanding the short/long term needs of clients, identifying business development opportunities; Demonstrated problem-solving and analytical skills in developing solutions for complex client/business issues; Proven organization skills and the ability to effectively coordinate the delivery of projects; Excellent interpersonal, communication and presentation skills, both verbally and written; Client focused and proven relationship building skills; Ability to work collaboratively as a key member of a team and independently with minimum supervision; Proven ability to prioritize competing requirements and deadlines under pressure; Education: Post-Secondary degree or a combination of education and equivalent years of industry experience required; Completed Certified Employee Benefit Specialist (CEBS), Fellow, Life management Institute (FLMI) or Life Office Management Association (LOMA) designations would be preferredCommitment to ongoing learning and professional development including courses and certifications. We offer you A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our Colleague Experience: From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience. About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Aon is committed to a diverse workforce as an Employment Equity employer (Women, People with Disabilities, Aboriginal Peoples, and Visible Minorities). Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2021-11-19T13:09:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2022-11-19T13:11:08.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:**** Bay Street,postalCode:M5J 2N9,addressCountry:Canada}}}
Application for : Service Delivery Manager
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