Job Description
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Senior Strategy Manager (Planning, Forecasting and Insights)
Location:
Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Edmonton, AB, CA Vancouver, BC, CA
Jobs by Category: Sales and Marketing
Job Function: Marketing
Status: Full Time
Schedule: Regular
Description
Join our team:
The SMB Strategy, Planning & Business Intelligence team is responsible for driving the profitable growth of our SMB (Small to Medium Business) P&L through strategic program development, P&L management, and strategic insights, while serving an advisory role for cross-functional stakeholders such as our Marketing, Pricing, and Finance teams.
Within this high-performance team, we are the Managed IT Planning & Insights team, reporting to the Director of SMB Strategy & Enablement. Our team’s focus is on gaining a deep understanding of our business and customers, and using it to envision, build, and articulate the innovative strategies that will help us win in the Canadian B2B telecom space. We also work closely with our leadership team to help communicate and drive these strategies across the organization.
Here’s the impact you’ll make and what we’ll accomplish together:
As a Senior Strategy Manager on our Managed IT Planning & Insights team, you’ll be the Planning, Forecasting and Insights prime for our fast-growing Managed IT portfolio.
You’ll keep your finger on the pulse of our business performance, build relationships across the organization to inform your perspectives, and help us take our strategy and planning processes to the next level of accuracy and relevance. As the team works through key strategic questions, you’ll use the insights you’ve uncovered from your research and analysis to help guide recommendations to executive leadership.
You’ll also work with internal stakeholders across the Marketing, Business Intelligence, Finance, and Product teams to support the annual, quarterly, and monthly business and financial planning processes for our Managed IT P&L, while also navigating strategic reviews of the Managed IT financial budget and key operating metrics, business case development, and ad-hoc deep dives to enable executive decision support
This means you’ll be doing detailed analysis and developing your storytelling ability, while also getting exposure to our senior leadership team and helping lead the charge on our overall strategic direction.
Lastly, we’re a small and entrepreneurial team, so you’ll have the opportunity to get involved with a variety of ad-hoc business cases, strategic deliverables, and performance outlooks throughout the year.
Here's how:
You will collaborate closely with our Managed IT business stakeholders as well as our Wireless and Wireline Planning teams to understand, evaluate, and aggregate key performance outlooks for the month, quarter, year, and beyond.
You’ll build deep relationships with our Finance stakeholders to collaborate on inputs to our financial reporting and key budget/triage planning cycles, as well as investigating changes to underlying business performance, assessing key market shifts, and sizing the business impact of opportunities and risks.
Using primary and secondary research, you’ll keep a pulse on the latest customer and market trends affecting our segments, and use this to complement your understanding.
Armed with your insights, you will support the development and delivery of strategic recommendations to an executive-level audience.
Qualifications
Here’s what you bring to the table:
Storyteller: You enjoy distilling a lot of complex information into a simple, compelling story for an audience, and you’re looking to take this skill to the next level.
Data Miner: You love digging into a new set of data. You’ll analyze it, pivot it, and seek out new trends, working in MS Excel / Google Sheets to document customer/market insights.
Visionary: You see the bigger picture of the problem you’re trying to solve, and will proactively seek out new internal and external data points to complement your approach.
Chameleon: Uncertainty and ad-hoc asks don’t faze you; you’re at home in an ever-changing environment and enjoy getting up to speed on new areas of the business
Nice to have:
- 3-5 years of experience in a management consulting, internal strategy, or FP&A capacity
- Past experience/interest in telecommunications/technology or managed IT services
- Past experience/interest in B2B marketing
- Data analysis/visualization experience (Tableau, DOMO, SQL, etc.)
- MBA
Performance Bonus or Sales Incentive Plan: 15%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Sales and Marketing
Help us, help our customers make a real connection
We are honoured to be recognized
$14.7 billion
TELUS’s annual revenue
$4.8 billion
The brand value that TELUS brings
12
Consecutive years our annual dividend payment has increased
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
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