Job Description
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New role leading product management for Global CSP clients
TELUS and AWS entered into strategic partnership and collaboration to create a new SmartHome platform that will use the latest advancements in cloud technologies, internet of things (IoT), machine learning (ML), and artificial intelligence (AI) to create automation experiences using all of your connected devices. Initially, we will launch the service for Canadian consumers in 2024, followed by a global rollout through strategic partnerships with other communication service providers.
To bolster this strategic initiative, we are establishing a new, high exposure position within the SmartHome+ product management team focused on managing our business with external partners. In this role, you will be tasked with two key initiatives. First, overseeing the product requirements of our global clientele across all regions (outside of Canada), supporting strategic prioritization of investments, and managing the necessary trade-offs essential for steering our forthcoming platform roadmap and product development. This role will be critical to TELUS achieving global scale with the SmartHome+ endeavor and the successful applicant will have the opportunity to build a team to manage the expansion of our global business, supporting global clients and managing the development of our product globally. The second focus of this role will be to ensure we drive maximum potential out of our partnership with AWS by overseeing key strategic programs between both organizations. This role will be central to the smooth operations of our partnership with Amazon and will be responsible for driving collaboration between the highest levels of both organizations.
In this role you will:
- Represent TELUS Product in Global Business Development process, interfacing with leaders at global CSP partners to define business vision by facilitate requirements gathering with global CSP partners as well as recruiting and developing a Global support product team with regional experts in our CSP client markets
- Establish and lead regular QBR process with each client and represent a Global set of requirements to the product and development organization
- Promote innovative ways of solving problems: You will lead new and exciting projects, deep-dive business analyses/investigations, develop and present insights to senior leaders to support financial decision making
- Presentations & storytelling: Your best in class storytelling ability and concise communication style will help bring this strategic program to life with audiences at multiple levels and via multiple mediums - verbal, written and visual
- Culture & structure: As a highly motivated self-starter and thought leader who has a diverse and broad business skill set, as well as a flexible and collaborative nature, you will work with all levels of leadership to create buy-in, alignment and a sense of urgency
Qualifications
You’re the missing piece of the puzzle
- Recognized for your business insight, problem solving ability, advanced analytical and financial skills
- You can balance strategic thinking with tactical action to drive results; able to move seamlessly from working with senior leaders to technology experts and enablement primes
- You have a natural ability to form strong working relationships and transform the complicated into the simple by painting a picture with data that everyone can appreciate
- You have a growth mindset, and are an engaged, results-driven high-achiever, and are up for the rapid pace of change of a fluid and exciting area of business
- You have demonstrated facilitation abilities for all levels of leadership, including a high degree of comfort and confidence working directly with Director, VP, SVP level and higher
The ideal candidate will have:
- Exceptional communication and partner management skills and have the ability to speak the language of a diverse range of audiences with a variety of stakeholders
- Experience with project/program management and a demonstrated background with influencing people over whom you have no authority
- Experience with commercial negotiations and a solid understanding of the product development process
Performance Bonus or Sales Incentive Plan: 15%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Technology Solutions
We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.
We are honoured to be recognized
5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications
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Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
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