Job Description
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Senior Strategy Manager-Global Sales Operations
Location:
Vancouver, BC, CA, V6B 0M3
Jobs by Category: Operations
Job Function: Planning and Analysis
Status: Full Time
Schedule: Regular
Description
Join our team:
TELUS is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Ready to accelerate your career growth and create new opportunities in unchartered territory?
The Global Sales Operations & Strategic Initiative team is tenaciously focused on propelling the success of our sales channels and harnessing the power of our acquisitions to become unbeatable together. Working alongside our M&A and Sales teams we leverage strong integration strategies to maximize the collective expertise and capabilities of our acquired assets to drive market growth and differentiation.
Our team is responsible for sales transformation and operations of our sales channels including strategic execution of key revenue transformation and opportunity management initiatives. Through embracing the power of our Premier Sales Organization (PSO) practices along with the thoughtful integration of people, process and structure our team is responsible for transforming & managing our future go-to-market channels as one team, ensuring the acceleration of our collective growth objectives.
We are motivated to add team members who embrace transformation and are resolute about driving meaningful change to deliver outstanding outcomes. When two organizations come together we’re given an opportunity to explore new ways of working that incorporate the strengths of both organizations. This is a career shaping opportunity that will set you apart from many as you help build and grow new lines of business at TELUS. Are you up for the challenge?
Together, here is what we will do
Your mandate will be to build, own, and execute our best-in-class business strategy across TELUS Health and TELUS Agriculture and Consumer Goods (TAC). This will include managing robust controls and coordination strategies across all phases of the process. Simply put, you will champion the efficient and effective delivery of our long-term business operations strategy.
We are searching for a highly flexible individual who boldly champions collaboration, execution and enjoys winning as one-team. You are the missing piece to our puzzle if you thrive in working in a fast paced, growth oriented environment with focus on replacing business challenges with clearly defined solutions and result oriented plans.
Here's how
As an inspiring leader who operates with confidence, curiosity and compassion, you have the ability to understand the diverse needs of an organization. You harness the ability to execute strong sales operations strategies to execute best-in-class implementation of key actions to drive to market as one-team. You have a transformative mindset and are continually finding opportunities to deliver better outcomes for our team, our customers and our business.
In this role, you will:
- Lead channel strategy transformation across multiple business units to sustain long term revenue results
- Support the Sales Territory Segmentation and Strategy working plan from initial planning to implementation and sustainment
- Perform the appropriate level of planning and assessment leveraging data and analysis to guide sound decision-making
- Refine processes, procedures, and sales acceleration strategies to optimize territory segmentation and enhance market penetration across various customer groups
- Serve as the direct interlock and contact between key TELUS sales channels, strategy teams, and regional sales teams for direct ownership of a variety of projects
- Manage general program management and sales acceleration scorecard tracking, including reporting cycles to key Executive & Sr. Leaders where applicable
- Represent Sales Territory Segmentation throughout our business unit, including driving key relationship-building techniques and constructive feedback loops
- Cultivate an environment of superior culture, collaboration and engagement leveraging high emotional intelligence
- Champion our TELUS values with new TELUS team members and ventures
Qualifications
You’re the missing piece of the puzzle if:
- You are a passionate problem solver that thrives in identifying, actioning and solutioning business challenges from identification through to remediation
- You are a change agent that loves working in environments of high growth and transformation
- You are agile and fluid in your decision making with the ability to adapt quickly in changing business conditions
- You have exceptional sales efficacy with experience in sales enablement and high performance sales coaching environments
- You have had exposure to Premier Sales Organization (or sales enablement) methodologies and similar operating systems
- You have a passion for collaboration and relationship building
- You have technical and analytical proficiency and are comfortable navigating various tools and CRM systems
- You are comfortable with data management and leverage analytics to drive solution identification decision making
- You are action and team-oriented contributor that is able to work in a self-directed manner to progress deliverables while engaging the team in vetting the plan, and communicating progress
- You are a strong collaborator and relationship builder that works well in cross functional teams and builds trust easily
- You operate well in commitment based management environments and are comfortable in executive reporting duties
- You embrace change and have the courage to innovate
- 5-7 years of relevant experience
Great-to-haves
- 1-3 years’ experience in TELUS B2B teams working in sales, strategy or enablement
- Exposure to and detailed experience in Premier Sales Organization (PSO) methodologies
- Experience working in a matrix structure to deliver end-to-end success
- Strong research, analytics, and problem solving skills
- Excellent communication, presentation and documentation skills
- Project management, data visualization and executive reporting skills encouraged
- Self-starter who takes ownership
Performance Bonus or Sales Incentive Plan: 15%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Operations
We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.
We are honoured to be recognized
1.4M
Days volunteered in our communities.
70%
Team members that work at home or are mobile.
15.2
Million customers that TELUS is serving across Canada.
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
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