Job Description
Come Build a Better Financial Future for all Canadians
At Neo, we’re building a more rewarding financial experience for all Canadians.
Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.
From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.
Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.
LinkedIn’s Top Startup in Canada for 2022 and 2023
Top-ranked mobile apps and credit cards
Canada’s top-rated credit card
Team of 700+ people
1M+ customers in 3 years
11K+ retail partners
High Performance at Neo
We recruit, hire, and build our company culture around these attributes:
Teamwork : We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.
Ownership : We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.
Professional Integrity : We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.
The Team
Our Risk & Compliance team navigates through a fast-paced environment and knows how to switch gears to adapt to any scenario. We strive to make things better, simpler and stronger. Make your mark by addressing the dynamic and ever changing landscape of compliance, alongside some of Canada’s most successful leaders and tech minds.
What you'll be doing:
Develop and maintain knowledge of federal and provincial compliance laws and regulations applicable to Neo’s business
Conduct and maintain up to date risk assessments, identifying mitigating controls to ensure Neo’s residual risks are in line with it’s enterprise risk tolerance
Manage third party risk management at Neo
Execute Neo’s compliance monitoring and testing program, including evaluating business processes and procedures to identify risks and make recommendations to address them
Facilitate third party audits including SOC2 and PCI DSS
Provide guidance and support to internal stakeholders to ensure processes and controls are in line with industry standards and best practices
Who we are looking for:
You bring 5-7 years of experience in risk or compliance roles preferably with knowledge within financial services
You have experience in information security compliance (e.g., PCI DSS, SOC2, NIST CSF, CIS, etc)
You can build relationships as well as establish trust and credibility with your colleagues through excellent verbal, written, and interpersonal communication skills
You have experience working effectively in a team environment where flexibility, collaboration, and adaptability are critical to success
You possess strong organizational and prioritizing skills
Have advanced Microsoft Office or G-Suite skills
Experience working with a GRC platform is an asset.
Knowledge of relevant legislation and regulation is an asset (i.e. lending and consumer protection, AML/ATF, PIPEDA, OSFI)
What will help you succeed:
You love digging into the details, and enjoy understanding the nuances of legislation and compliance requirements
You are a process oriented person, and strive to always find the most efficient way of doing things
You are pragmatic, and seek to find solutions that strike the right balance of value, risk and costs while ensuring rules are followed
You have entrepreneurial DNA - you're excited to build a business from the ground up, are comfortable making decisions in the face of ambiguity, and aren't discouraged by the inevitable challenges that will arise along the way
You take ownership over your work and outcomes
You're an effective communicator with strong organizational skills
You’re passionate about building world-class products with a world-class team
Working at Neo
Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.
The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.
We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.
Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.
Check out these videos from our employees to learn more about
Working at Neo .
Apply with Us
We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.
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