Job Description
Role Overview
We are seeking a motivated Senior Sales Engineer to join our dynamic team and drive the execution of our enterprise sales strategy in collaboration with our sales organization. As a Senior Sales Engineer, you will serve as the primary technical resource during the pre-sales process, guiding technical sales discussions, conducting product demonstrations, and advising on best practices for implementing our tools. Your expertise will be instrumental in generating sales opportunities and providing a consultative approach throughout the enterprise sales process.
Please note - Recharge is a remote-first company, but our sales organization operates out of two hubs (Toronto, Canada and Lehi, Utah). This will be a hybrid role, based out of the Toronto office.
What You’ll Do
- Act as the primary technical leader and trusted advisor to our enterprise sales team and prospects.
- Engage directly with prospects to demonstrate the value of our technology throughout the sales cycle, from demo to proof of concept to design and implementation.
- Prepare for and lead technical discussions with various stakeholders, ranging from executive-level business leaders to software engineers.
- Consult with prospects to provide technical insight and guidance on the best go-to-market strategies utilizing our products.
- Stay abreast of developments in the eCommerce & retail industries and Shopify ecosystem, continually evaluating how to position our offerings during the sales cycle.
- Represent Recharge at industry trade shows, conferences, and third-party sponsorships, showcasing our products and expertise.
- Collaborate with Product Marketing, Product Management, and Enablement teams to enhance our products and enablement strategies.
Traits:
- Passion for subscription commerce.
- A collaborative, cross-functional approach.
- Deep curiosity about our customers' businesses, enabling a consultative sales approach.
- Comfortable engaging with senior executives in business settings and discussing technical aspects of the product.
- Experience working in an Enterprise sales organization, with a knack for providing feedback and insights to improve sales strategies and sales momentum.
What You'll Bring:
- Bachelor's degree in computer science, engineering, mathematics, or related fields, or equivalent experience.
- Previous experience in a Sales Engineering role within the eCommerce or retail industry.
- Ability to solve customer-specific business problems and apply Recharge solutions effectively.
- Strong customer-facing skills to communicate our vision to technical and executive audiences.
- Minimum of 5 years of experience in a pre-sales or post-sales technical role, working with customers.
- Strong understanding of programming and debugging, as well as REST APIs and Webhooks (Python or Javascript preferred)
- Experience with data architecture and data analytics
- An understanding of the eCommerce industry and strong technical sales background
- Great oral, written, and interpersonal communication skills and the ability to communicate to both technical and non-technical audiences
- Ability to travel up to 20% of the time to see prospects.