Job Description
We are currently searching for an experienced Quality Manager for our manufacturing team in London, Ontario. Our ideal candidate will act as the quality liaison with ISO auditor/registrar, customers and third-party organizations. As a key member of the management team the focus will be on the enhancement of quality systems and processes to ensure existing and new products meet or exceed established high-quality standards. KEY RESPONSIBILITIES: Develop, implement and improve systems and processes to improve product quality Maintain and enhance tracking of and systems for internal and external quality KPI’s Advance the QMS to promote good businesses practices and applicable ISO requirements Create, populate, and maintain FMEAs, Control Plans, and related quality documents Support employee training in the proper application of gauging, testing, first-off and in-process inspections Identify error-proofing opportunities and lead cross-functional team implementations Enhance respective systems and processes to improve product quality and support flawless execution Lead COQ projects using operational, and warranty data Drive the development, qualification, and implementation of inspection, testing, and measurement equipment Analyze operational & quality data to drive corrective actions & continuous improvement Lead cross-functional teams in problem solving & root cause analysis to improve product quality & quality related processes Develop training material and conduct training on relevant subjects and methodologies Prepare and present reports to team members and management, as required Maintain and enhance the QMS and the ISO corrective actions systems Act as the quality liaison with ISO auditor/registrar, customers & third-party quality organizations Provide quality related support to new product launches - DFM, FMEA, Control Plans, MSA Prepare and perform effective internal and supplier quality audits QUALIFICATIONS: Post-secondary education and/or certification in quality management 5 - 10 years’ experience in a quality manager role in a manufacturing environment Demonstrated working knowledge in Lean Manufacturing, Six Sigma certification preferred Knowledge/experience with implementation of quality tools and processes Internal ISO auditor certificate - Lead auditor preferred Excellent analytical and problem-solving skills Proven ability to effectively execute on value creating projects to achieve identified targets Strong working knowledge of quality systems Strong verbal, written and interpersonal skills with demonstrated diplomacy and professionalism Ability to work well individually or as part of a cross functional team Strong capabilities with MS Office tools, Advanced Excel