Job Description
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Location:
Vancouver, BC, CA, V6B 0M3 Ottawa, ON, CA Edmonton, AB, CA Calgary, AB, CA Toronto, ON, CA
Jobs by Category: Technology Solutions
Job Function: Product Management & UX/UI Design
Status: Full Time
Schedule: Regular
Description
Embark on an entrepreneurial journey at the forefront of SMB products, where you will serve as a catalyst for transformation, fostering innovation, and driving effective market execution.
About our team:
We are in search of a forward-thinking and results-oriented individual to take on the role of Senior Product Manager in the SMB Product team. The Internet & TV Product team is seeking a passionate Product Manager to accelerate our Internet (HSIA) strategy nationally. TELUS currently has market leadership in this space and this is your opportunity to join an industry leading product team of product managers that are passionate about the Internet and our ability to connect our SMB customers to Canada and the rest of the world.
Reporting to the Manager, Product & Services for the SMB Internet Team, you will work closely with the SMB Wireline team to execute on our product strategy and roadmap to deliver our business objectives. You will gather and prioritize market requirements, develop business cases, and manage multiple streams of work aimed at making our products easy to buy, sell, deliver and support. You will help to define the product strategy and customer experience for our Internet product suite. This career shaping opportunity will allow you to work with many teams across the TELUS organization including: Project Management Office, Marketing, Sales, Operations, Field Technicians, and Systems teams.
What you will do:
- Grow our current internet product suite and introduce new product capabilities to meet market demand across our Internet portfolio
- Ensure our product and services suite are not just innovative, but also easy to buy, sell and delivery value to our customers
- Stakeholder and partner management, you will collaborate with the greater SMB team at TELUS and influence projects and product roadmaps to achieve goals and accomplish great things for TSB and TELUS
- Work closely with various teams across the TELUS organization including Marketing, Sales, Operations, Finance, Systems teams and more
Qualifications
What you will bring:
- Product Management excellence, you have a passion for customer experience, you have experience in drafting product roadmaps, you have skills in developing integrated solutions and like to stay informed on market and industry trends and their impact on our products, customers and industry
- An Entrepreneurial mindset, you approach your work with a business-owner mindset, staying focussed on achieving end-to-end success
- You are a strong communicator and have a history of working and collaborating across the entire organization
- Visionary thinking, you have the ability to align a long-term organizational vision with short-term plans and actions to achieve goals.
- Ability to build and analyze a business case and product plan, clearly articulate findings, projections, and recommendations
- You are resilient and adept at thinking outside the box and are constantly observing, being curious and asking questions.
- Knowledge of TELUS cross-functional operations and/or industry experience
- 3+ years of Product Management, Marketing or equivalent experience
- A University degree or equivalent in Business or Technology
- English verbal and written is required for this position
Great to have:
- B2B experience would be considered an asset
- Masters in Business Administration (MBA)
Performance Bonus or Sales Incentive Plan: 15%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Technology Solutions
We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.
We are honoured to be recognized
5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications
6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
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