Job Description
The Role
Are you a creative problem-solver with a passion for design? Knak is seeking a Senior Product Designer to join our dynamic and expanding design team. As a key player in shaping the future of email marketing, you'll work on a leading platform renowned for its best-in-class user experience. You'll play a pivotal role in leading our product growth as we venture into campaign generation using generative AI. Collaborating with cross-functional teams, you'll conduct research, analyze data, and derive insights from our valued customers and end-users to develop features they love. Your creativity, attention to detail, and problem-solving skills will be instrumental in driving Knak's success and delighting our customers.
We'd love to see your work! Please include a link to your portfolio with your application.
Responsibilities
Design and Collaborate on Features:
Team up with product managers and engineers to define and prioritize features based on user needs, market trends, and business goals.
Strong analytical thinker capable of breaking down complex problems into manageable, actionable components that deliver value incrementally.
Strong technical skills and knowledge of web standards, especially HTML and CSS and how they impact web accessibility.
Craft high-fidelity design mockups, interactive prototypes, and user interface specifications to bring your vision to life.
Work closely with engineering teams to ensure designs are implemented accurately and are user-friendly.
Provide design expertise and support in agile development processes, including sprint planning and user testing.
Research and UX Vision:
Facilitate continuous discovery methods such as user interviews, creating user-journey’s, opportunity exploration
Plan and conduct user research, including usability testing, surveys, and interviews, to understand user behavior and needs.
Collaborate with cross-functional teams to define and align UX strategies, turning insights into actionable design improvements.
Champion user-centered design methods and foster a deep understanding of user needs throughout Knak.
Lead design workshops, critiques, and story-mapping sessions to spark innovative solutions.
Build a Scalable Design System:
Lead the development and maintenance of a comprehensive design system for Knak's email marketing platform.
Define and document design principles, components, patterns, and guidelines to ensure consistent and delightful user experiences.
Work with product managers and engineers to integrate the design system seamlessly into the development process.
Continuously refine and evolve the design system based on user feedback and industry best practices.
Qualifications
Bachelor’s or Master’s degree in Design, Human-Computer Interaction, or a related field.
Proven experience as a Product Designer, with a strong portfolio showcasing your expertise in designing user interfaces and experiences for web applications.
Proficiency in design and prototyping tools like Figma, Sketch, or Adobe XD.
Strong technical understanding of web standards, modern front-end frameworks (vue, react etc) and especially css (including experience using frameworks such as tailwind, bootstrap etc)
Solid understanding of usability principles, user-centered design methodologies, and accessibility standards.
Strong communication and presentation skills to effectively convey design ideas and rationale to both technical and non-technical stakeholders.
Experience with user research methodologies and a data-driven approach to design.
Self-motivated and able to work both independently and collaboratively in a fast-paced environment.
Prior experience in email marketing or SaaS product design is a plus.
Join us at Knak and be part of a team that’s revolutionizing email marketing for enterprise customers. Your expertise will shape the future of our platform and ensure we deliver outstanding user experiences.
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