Job Description
We are currently seeking a Senior Manager, Technology Governance & Risk Management to join our team temporarily for a term of 12 months. The Senior Manager, Technology Governance & Risk Management is responsible for designing and implementing governance, compliance and risk management practices and programs to meet the technology and business strategy of the credit union. This role will also be responsible for oversight, measurement and reporting of the effective implementation, maintenance, and administration of the IT/Agile first line of defense (1st LOD) to assure adherence to internal policy, regulatory expectations and industry standards. The Senior Manager contributes to a strong risk management culture through collaboration with other first line employees, as well as second- and third-line functions. The Senior Manager plays a key role in business enablement by interfacing between technology teams and business leaders to recommend appropriate practices for generating business value through technology. This role is accountable for the operationalization of specific policies and programs, including Third Party Risk Management, and software procurement and rationalization processes across the enterprise. The Senior Manager is also responsible for vendor invoicing across IT/Agile, supporting budget management and federal compliance, in addition to supporting corporate reporting through leading the development of deliverables such as the IT Quarterly Risk Report and associated key metrics. Here’s what would be included as a part of your typical day Technology Governance: Working closely with IT leadership, leads the implementation and on-going improvements in the technology governance program for the credit union. Ensures alignment with the organizational strategy and technology strategy, and interfaces with leaders from risk and internal audit to ensure compliance with federal regulations. Assures implementation of technology policies across the enterprise. Works with IT leaders, advising on key IT and Cyber Security processes and practices such as asset management, change management, incident management, etc. In collaboration with operation teams, executes risk and control self-assessments. Interfaces between the IT function and various business units and ensures that technology acts as a business enabler in the credit union, including advising on key initiatives associated with business and technology strategy, reviewing of appropriate external vendors and advising on on-going key operational processes. Technology Risk Management: Acts as the lead for the first line of defense for IT and cybersecurity risks and is responsible for aligning to the risk management framework cultivating a collaborative relationship with the second line of defense. Leads critical IT risk assessments and recommends control improvements and reporting on key risk indicators. Key areas within risk management include vendor management, disaster recovery and cloud risk management, in addition to various assurance activities. Project Governance: Liaises with project managers, leaders and sponsors to define project governance and project risk management practices. Acts as an advisor on high value projects and ensuring alignment with organizational processes and procedures. Is a key advisor on initiatives within the credit union’s digital banking ecosystem. Agile Governance: Works with agile squads within the IT function, providing guidance on key risks and associated mitigation actions. Acts as trusted advisor to both business and technology leaders and provides guidance on agile governance and status reporting. Required Skills, Experience & Qualifications Bachelor’s Degree in Technology or a related field or a combination of experience in education is required One or more of a reputable industry certification CISA, CISM, CRISC, CISSP, PMP, Agile, ITIL is required 7 years’ experience in progressively senior positions in technology, financial services or consulting space required Proven experience in IT, cybersecurity, risk management frameworks, IT service management & project management Prior experience in developing technology governance, risk and operational programs Strong leadership skills and business relationship management skills, with the ability to influence others within the organization and form relationships with different business units Demonstrated written and verbal communication skills, with the ability to interact effectively with senior leadership as well as with a wide variety of stakeholders Strong consulting and problem-solving skills, with the ability to develop customized recommendations to improve the overall effectiveness and efficiency of the organization Demonstrated knowledge of IT governance and management frameworks such as COBIT Expert level understanding of technology risk and cybersecurity frameworks such as NIST, ISO 27001, SOC 2 etc. Good understanding of cloud solutions such as Azure or AWS Expert level knowledge of project management and agile frameworks. A designation is preferred Working knowledge of IT operations processes and practices. Background in ITIL concepts preferred Overnight travel may be occasionally required, up to 6 times per year Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures. Pay Transparency Salary Range: $97,600 - $125,100 Please note, the salary range mentioned in this job posting should serve as a guide. The final compensation offered may vary based on a variety of factors including bonuses and/or incentives, or a candidate’s skills and experience. First West is committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization.