Job Description
At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).
Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:
Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.
Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
About the role
As ATB’s next Sr Manager, Salesforce, you will lead, manage and coach our Salesforce Development team to deliver world class experiences to our team members and clients using Agile delivery methodologies. You will lead a team of Salesforce Developers, Salesforce Admins and QAs to scale our platform to meet our Wealth business objectives. If you thrive on cultivating innovation, leading dynamic teams, and spearheading excellence in Salesforce development, then this opportunity might just be tailor-made for you!
You will be responsible for executing on the needed technology strategies and supporting tactics to ensure related initiatives are defined and completed while maintaining effective delivery of day-to-day services. You will help us execute on the technical direction as we configure and customize Salesforce. This role is required to collaborate with other areas of ATB to empower teams to build, deploy and support high quality applications. In addition, this role is also required to continuously measure and improve performance levels of delivery outcomes.
Responsibilities
- Your day-to-day involves collaborating with product, design, and agile delivery leaders and remove blockers and impediments for target milestones
- Coach your direct reports to have a positive impact on the projects and chart a fulfilling career path.
- Build strong relationships with peer teams to co-create strategic plans and processes, build and modify project roadmaps
- Establish Key Performance Indicators (KPIs) to measure and enhance team performance. Play a role in continually refining team structure and processes for improvement using agile methodologies
- Championing ATB's software development lifecycle (SDLC) and CI/CD processes, ensuring team compliance with the processes.
- Lead and build a high performing development team through all phases of the life cycle, including requirements gathering, scoping, prioritization, solution design, build, QA/UAT, and release.
- Provide expert guidance through offering best practice recommendations to ensure successful execution of Salesforce and GTM (Go-To-Market) projects.
- Lead the Salesforce technical team with a focus on Salesforce administration, development, QA and implementation, including working with vendors.
- Mentor the software development team on best practices for Salesforce configuration and development, and follow a governance framework
Requirements:
- Bachelor’s Degree or higher in Computer Science, Information Services or equivalent experience
- 7+ years of software development experience.
- Proven hands-on experience with Salesforce FSC
- Demonstrated ability to drive process improvements and achieve measurable results
- Experience implementing and maintaining CI/CD pipelines (i.e. Gitlab, Github, etc.. )
- Experience with agile development processes using scrum/kanban
Leadership skills:
- Connect team missions & visions to the overall objectives of Client Experience & Technology, and the broader ATB story.
- Familiar with multi-platform, multi vendor, multiple technology based environments.
- Strong analytical and critical thinking skills to recognize and comprehend complex issues, policies, regulatory requirements and industry information affecting ATB’s environment.
- Excellent interpersonal, leadership, communication, problem solving and decision making skills.
- Strong ability to prioritize activities and excellent time management and organizational skills.
- Ability to see the bigger picture and seek opportunities for development of direct reports.
- A curious and inquisitive approach to learning and problem solving.
- Ability to adapt to new responsibilities as assigned.
Preferred Qualifications:
- Salesforce Platform II Certified
- Salesforce Certified Platform App Builder Certified.
- Salesforce Certified Administrator (SCA)
- Scrum certification (CSM, CSPO, etc.)
- Familiarity with other third-party systems and integrations such as OwnBackup, Box integration, Docusign integration, etc.
Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you. We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Progressive Aboriginal Relations program created by the Canadian Council for Aboriginal Business.
What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com
Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.