Job Description
Sterling Crane Canada Come join a team where People make the difference!As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. We are seeking a Senior IT Infrastructure and Security Manager to oversee service delivery for companies in the US, Canada, and Australia. This is a technical working lead position that requires an individual with experience in managing global infrastructure and security programs. Reporting to the Vice President of Information Technology, a successful candidate in this role will be responsible for overseeing global delivery for the portfolio. The Senior Manager, IT Infrastructure and Security - Global will play a critical role in ensuring the stability, security, and scalability of the infrastructure and security environment for the organization, while providing technical leadership, people management, and strategic guidance to a global team. Senior Manager, IT Infrastructure and Security - Global Edmonton, AB We are seeking a Senior IT Infrastructure and Security Manager to oversee service delivery for companies in the US, Canada, and Australia. This is a technical working lead position that requires an individual with experience in managing global infrastructure and security programs. Reporting to the Vice President of Information Technology, a successful candidate in this role will be responsible for overseeing global delivery for the portfolio. The Senior Manager, IT Infrastructure and Security - Global will play a critical role in ensuring the stability, security, and scalability of the infrastructure and security environment for the organization, while providing technical leadership, people management, and strategic guidance to a global team. Responsibilities: Provide technical leadership to a global team responsible for infrastructure and security service delivery across multiple countries. Collaborate and communicate with stakeholders, developers, and technical team members to deliver on business objectives, ensuring that project goals are met within scope, time, and budget. Develop and maintain documentation for business processes, operational procedures, technical design, solution structure, and functional know-how. Collaborate with other teams that are often geographically dispersed, to define, plan and oversee projects that your team will own or participate in. Manage team projects and deliverables utilizing common project management frameworks and delivery methods, while ensuring team collaboration. Provide 24X7 escalation support to cross-functional teams for critical incidents. Lead, mentor, and manage a team of technical experts, providing guidance and coaching to ensure their growth and success. Develop and maintain relationships with key stakeholders, including vendors, partners, and clients. Manage the technical scope of infrastructure and security service delivery, ensuring that solutions are scalable, secure, and aligned with industry standards. Develop and maintain a technology roadmap for the infrastructure and security portfolio, ensuring that it aligns with business objectives and is updated on an ongoing basis. Provide thought leadership on emerging technologies, industry trends, and best practices related to infrastructure and security service delivery. Lead the design, development, and implementation of complex technical solutions, ensuring that they are robust, scalable, and secure. Develop and manage budgets for infrastructure and security service delivery, ensuring that resources are allocated appropriately and that expenditures are in line with business objectives. Ensure that infrastructure and security service delivery comply with relevant legal, regulatory, and industry standards Manage all infrastructure and monitoring tools to enable ideal performance and ensure that components of the disaster recovery infrastructure and technical plans are maintained. Foster a culture of innovation and continuous improvement, encouraging team members to experiment, take risks, and challenge the status quo. Develop and maintain strong working relationships with other teams and departments, including development, operations, and business stakeholders. Provide expert knowledge and direction in IT infrastructure operations and controls, ensuring reliability of the servers and data storage. Perform system administration for on-prem and cloud infrastructure resources – AD, Databases, IIS servers, Azure, Hyper-V, and VMware. Forecast and manage budgets for the portfolio and ensure delivery within budgetary constraints. Provide regular reporting to senior management on portfolio performance, risks, and opportunities. Qualifications : Bachelor's degree in Computer Science or related field; Master's degree is a plus. Minimum 10 years of experience in IT infrastructure and security. 5+ years of experience in a management position with people leadership responsibilities. Experience working with managed service providers, SaaS services, and hosted solutions. Solid analytical skills, experience solving practical issues and engaging cross-functional teams. Ability to effectively prioritize and execute tasks while handling time-sensitive competing priorities. Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills. Ability to lead discussion with business stakeholders and suggest holistic solutions/improvements for both technical strategy and business processes. Exhibits strong initiative; self-starter that can lead others in ambiguous situations. Ability to influence and drive others toward common goals. Leads by example creative and innovative idea generation and influences decisions across different teams. Experience with leading or participating in the gathering and documenting of business processes and requirements for the system with key business users. Ability to manage multiple initiatives of innovation and converge them all into common strategic objectives. Understanding of holistic infrastructure and security designs, including being able to provide consult to how those could apply to application design requirements. We offer competitive compensation packages, flexible work arrangements, health and wellness benefits, retirement benefits, professional development opportunities, paid time off, and a fantastic work environment that promotes teamwork, safety, and a sense of community. If you are passionate about leading people with integrity and developing a career with an enterprise scale organization, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter for consideration. Location: Canada (Hybrid Role) The ideal candidate will be based out of Edmonton or willing to relocate to Edmonton for a period of 2 years. IMPORTANT: • CLOSING DATE: Until Filled Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. If you would like to apply for this position, please submit your resume online via our Applicant Tracking System or drop your resume at any of our office locations. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.