Job Description
The People Systems & Analytics (PSA) team focuses on supporting the organization from a technology perspective by optimizing our people processes, enabling access to information and helping scale the organization using tools in our People Tech Stack. You will be joining an award winning team - Here is what our peers had to say about us: "This team is small and mighty yet has had a monumental impact at Clio. Their work is an integral component of how we scale internally as an organization. They field hundreds of employee requests for Workday support daily, and respond with professionalism and a "win and help win" attitude. They work to build competency and skill in their stakeholders, but also take on a service-delivery mindset to take tasks off of peoples plates when necessary." Who you are: A passionate people systems professional who wants to improve the work experience for their stakeholders. A team player who wants to help their team succeed. A true problem solving partner, both within the People Team and the broader organization. Someone who can clearly identify risks and methods to mitigate them. Someone who can truly embody “Get Better Every Day." What youll work on: Leading the configuration & day-to-day support for the HRIS, change management and employee education as well as new HRIS module implementation Managing the testing across various Workday modules and providing guidance and expertise to our People, IT, Finance and broader business teams Developing the tools to ensure our systems and processes are documented through regular updates and audits, throughout the lifecycle of the system; Oversees and maintains data integrity and information security of our HRIS and People Systems Creating and iterating on documentation for future-state People processes, identifying areas of improvement to streamline processes and present possible solutions; Leading the biannual system upgrades, testing and identifying downstream impacts to the business; Partnering with cross functional teams and partners to develop solutions stemming from or impacting People related data; Building, maintaining, and optimizing reporting practices and dashboards to support our evolving People, Systems and Analytics strategy Leading for People Data utilization to deliver clear & insightful reporting in partnership with our People and Finance teams Providing solution options to systems problems for leadership decision making, identifying risks and outlining preferred solutions Troubleshooting day to day user issues and take corrective action based on intended outcomes Partnering with stakeholders for needs assessments and developing project plans Developing test scripts and executing to ensure system readiness Providing input and executing against the People Systems & Analytics roadmap Evaluating system readiness for process adjustments, and recommending and making required changes based on stakeholder input. What you bring: Prior experience configuring Workday HCM Business Processes and Security Roles Design and Deploy dashboards based on stakeholder feedback Prior experience with configurations in two or more of: Talent Optimization, Recruitment, Payroll, Benefits, Advanced Compensation, Absence Management and Time Tracking Strong writing and verbal communication Strong spreadsheet skills in Excel or Google Sheets Bonus points if you have: Workday Certifications Project Management Prior experience within the People Business Partner function or Center of Excellence Worked with Recognition Platforms particularly Culture Amp Design, run and support relational database queries Experience directly partnering with Finance and IT Experience designing, deploying and maintaining integrations with Workday What you will find here: Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: Competitive, equitable salary with top-tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day. Flexible time off policy, with an encouraged 20 days off per year. RRSP matching and RESP contribution Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice . Summary: What your team does: The People Systems & Analytics (PSA) team focuses on supporting the organization from a technology perspective by optimizing our people processes, enabling access to information and helping scale the organization using tools in our People Tech Stack. You will be joining an award winning team - Here is what our peers had to say about us: "This team is small and mighty yet has had a monumental impact at Clio. Their work is an integral component of how we scale internally as an organization. They field hundreds of employee requests for Workday support daily, and respond with professionalism and a "win and help win" attitude. They work to build competency and skill in their stakeholders, but also take on a service-delivery mindset to take tasks off of peoples plates when necessary." Who you are: A passionate people systems professional who wants to improve the work experience for their stakeholders. A team player who wants to help their team succeed. A true problem solving partner, both within the People Team and the broader organization. Someone who can clearly identify risks and methods to mitigate them. Someone who can truly embody “Get Better Every Day." What youll work on: Leading the configuration & day-to-day support for the HRIS, change management and employee education as well as new HRIS module implementation Managing the testing across various Workday modules and providing guidance and expertise to our People, IT, Finance and broader business teams Developing the tools to ensure our systems and processes are documented through regular updates and audits, throughout the lifecycle of the system; Oversees and maintains data integrity and information security of our HRIS and People Systems Creating and iterating on documentation for future-state People processes, identifying areas of improvement to streamline processes and present possible solutions; Leading the biannual system upgrades, testing and identifying downstream impacts to the business; Partnering with cross functional teams and partners to develop solutions stemming from or impacting People related data; Building, maintaining, and optimizing reporting practices and dashboards to support our evolving People, Systems and Analytics strategy Leading for People Data utilization to deliver clear & insightful reporting in partnership with our People and Finance teams Providing solution options to systems problems for leadership decision making, identifying risks and outlining preferred solutions Troubleshooting day to day user issues and take corrective action based on intended outcomes Partnering with stakeholders for needs assessments and developing project plans Developing test scripts and executing to ensure system readiness Providing input and executing against the People Systems & Analytics roadmap Evaluating system readiness for process adjustments, and recommending and making required changes based on stakeholder input. What you bring: Prior experience configuring Workday HCM Business Processes and Security Roles Design and Deploy dashboards based on stakeholder feedback Prior experience with configurations in two or more of: Talent Optimization, Recruitment, Payroll, Benefits, Advanced Compensation, Absence Management and Time Tracking Strong writing and verbal communication Strong spreadsheet skills in Excel or Google Sheets Bonus points if you have: Workday Certifications Project Management Prior experience within the People Business Partner function or Center of Excellence Worked with Recognition Platforms particularly Culture Amp Design, run and support relational database queries Experience directly partnering with Finance and IT Experience designing, deploying and maintaining integrations with Workday What you will find here: Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: Competitive, equitable salary with top-tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day. Flexible time off policy, with an encouraged 20 days off per year. $2000 annual counseling benefit RRSP matching and RESP contribution Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range* for this role is $92,200 to $124,800 CAD. Please note there are a separate set of salary bands for other regions based on local currency. *Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & AccessibilityOur team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion . We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.Learn more about our culture at clio.com/careers At Clio, we are on a mission to transform the legal experience for all. As the worlds leading provider of cloud-based legal software, we provide lawyers with low-barrier, affordable solutions to manage and grow their firms more effectively, more profitably, and with better client experiences. Through the cloud, we believe that we can help create a more inclusive legal community and a more equitable legal system. This is a historic moment in the growth of legal technology! As the first legal practice management unicorn globally, and one of only a handful of Canadian unicorns, this is only the beginning. If you’ve ever wanted to do the best work of your career, while having a meaningful impact in the lives of others, then Clio is the place for you.