Job Description
IT Unlock is at the forefront of digital transformation, leveraging our deep expertise to address multifaceted IT challenges. Whether it's applications managed services, MSP, MSSP, data management, advanced data analytics, ERP, CRM, or pioneering AI solutions, our seasoned team stands ready to architect and deliver bespoke solutions tailored to your business needs. Entrust us with your IT conundrums and experience innovation and efficiency like never before.
The Team:
You will be part of a multicultural team, energetic and supportive contributed. We love winning while having fun at work. We offer the world’s best training to bring you to the next level. We have friendly culture and cooperative. We want to see you succeeding in your endeavor and be part of our family.
We are looking for a talented senior senior D365 Business Analyst. The is a new implementation and the position is permanent. The work is hybrid and begins ASAP. Exciting technologies and intriguing challenges await you.
RESPONSIBILITIES:
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions;
Leading ongoing reviews of business processes and developing optimization on strategies;
Staying up-to-date on the latest process and IT advancements to automate and modernize systems;
Effectively communicating your insights and plans to cross-functional team members and management;
Gathering critical information from meetings with various stakeholders and producing useful reports;
Performing requirements analysis;
Working closely with clients and users, technicians, and managerial staff;
Providing leadership, training, coaching, and guidance to junior staff and users;
Performing user acceptance testing;
Managing projects, developing project plans, and monitoring performance;
Updating, implementing, and maintaining procedures;
Monitoring deliverables and ensuring timely completion of projects;
Documenting problems resolution and maintaining a BA knowledge database.
Requirements
QUALIFICATIONS:
At least 6-8 years of experience as a systems analyst with ERP systems
At least 3-4 years of Microsoft Dynamics AX or 365 experience
At least 1-2 Dynamics AX or 365 implementations
Supply chain exposure with specific manufacturing experience will be considered an
asset
Ready to work 2+ days per week on site depending on mission
Ready to travel 20-25% of the time in Canada, the USA, Australia and Belgium
Bachelor’s degree (Business Administration, Accounting, Computing, Project Management, etc.), other designation or equivalent business experience;
Ability to work under pressure and meet deadlines;
Highly organized, detail-oriented, a strong work ethic, and demonstrated teamwork
skills;
Ability to develop and maintain good relationships with external and internal clients;
Experience in a manufacturing environment is ideal but not mandatory.
Skill set
QUALIFICATIONS:• 6+ years of experience as a systems analyst with ERP systems• 3+ years of Microsoft Dynamics AX or D365 experience• 1+ Dynamics AX or D365 implementations• Bilingual (English fluent, French functional)• Ready to work 2+ days per week on site depending on mission• Ready to travel 20-25% of the time in Canada, the USA, Australia and Belgium• Bachelor’s degree (Business Administration, Accounting, Computing, Project Management, etc.), other designation or equivalent business experience;• Ability to work under pressure and meet deadlines;• Highly organized, detail-oriented, a strong work ethic, and demonstrated teamwork• Ability to develop and maintain good relationships with external and internal clients;• If the you don't have experience in Microsoft Dynamics, we could consider you, and you will have the opportunity to learn.Assets:• Experience in a manufacturing environment is ideal but not mandatory.• Exposure with specific manufacturing experience will be considered an asset (Supply chain, planning, softflow control, warehousing, manufacturing, production, quality, and/or scheduling)
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