Job Description
Senior Consultant, Strategy & Process Improvement
CIBC
Bank on your terms with CIBC – whether it’s in person, over the phone or online, CIBC has you covered.View company page
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
You’ll be joining CIBC’s Strategy and Process Improvement Team for collaboratively working on the design and building of innovative and desirable financial services experiences, focusing on key client-facing journeys that define a client’s relationship with CIBC, such as during a home purchase, a credit card fraud experience, or when requiring a financial plan to achieve their personal goals. The Senior Consultant, Strategy and Process Improvement will report to Director, Strategy & Process Improvement and will support teams across Security, Business Continuity, and Regulatory Reporting to enhance automation, data management, and lead interdisciplinary teams to proactively enhance security controls across CIBC.
How you'll succeed
Passionate About Security – You have a deep understanding of applied cybersecurity defense and threat actor behavior. You can make complex attack scenarios easy to understand for a business audience and make technical information accessible for a non-technical audience.
Strategic Proactive Mindset – You understand security industry trends and integrate them into scalable, defensive controls and work with a diverse team of security professionals to disrupt attacks and prevent impact.
Continuous Improvement – Provide a cross-disciplinary perspective and ongoing focus for continuous improvement and collaboration with partners across the enterprise. Make recommendations to business leaders to ensure alignment and enhancement of our systems, processes, and practices to current and future trends that will secure and safeguard CIBC.
Clear Communicator - You have impeccable communication skills and can tell a coherent story with overarching themes and an appropriate level of detail. Your communication style is clear and concise, such that you establish yourself as a trusted consultant. You inspire outcomes by making yourself heard.
Relationship & Partner Management - Develop and maintain productive relationships with designated business owners and lines of business peers to promote the exchange of best practices and process improvements.
Who You Are
5-10 years of experience in Security Strategy and Process Improvement.
CISSP is an asset, LSSBB is an asset, ITIL is an asset.
Proven technical skills and self-learning ability, capable of understanding the functional and technical aspects of complex systems.
You can identify, analyze, and present data in an easy-to-understand manner.
Technical writing experience to identify high-value facts, arranging them in order of informational priority, and organizing them into a document.
A deep understanding and application of agile methodologies.
Broad experience creating and supporting a long-term vision while delivering iteratively.
Skills in collaborating with other teams to build consensus and alignment across the organization.
Deep knowledge in organizing and prioritizing competing time demands.
Excellent ability to convey vision, roadmap, and requirements at all levels of the organization.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary , incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 30th Floor
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
You’ll be joining CIBC’s Strategy and Process Improvement Team for collaboratively working on the design and building of innovative and desirable financial services experiences, focusing on key client-facing journeys that define a client’s relationship with CIBC, such as during a home purchase, a credit card fraud experience, or when requiring a financial plan to achieve their personal goals. The Senior Consultant, Strategy and Process Improvement will report to Director, Strategy & Process Improvement and will support teams across Security, Business Continuity, and Regulatory Reporting to enhance automation, data management, and lead interdisciplinary teams to proactively enhance security controls across CIBC.
How you'll succeed
Passionate About Security – You have a deep understanding of applied cybersecurity defense and threat actor behavior. You can make complex attack scenarios easy to understand for a business audience and make technical information accessible for a non-technical audience.
Strategic Proactive Mindset – You understand security industry trends and integrate them into scalable, defensive controls and work with a diverse team of security professionals to disrupt attacks and prevent impact.
Continuous Improvement – Provide a cross-disciplinary perspective and ongoing focus for continuous improvement and collaboration with partners across the enterprise. Make recommendations to business leaders to ensure alignment and enhancement of our systems, processes, and practices to current and future trends that will secure and safeguard CIBC.
Clear Communicator - You have impeccable communication skills and can tell a coherent story with overarching themes and an appropriate level of detail. Your communication style is clear and concise, such that you establish yourself as a trusted consultant. You inspire outcomes by making yourself heard.
Relationship & Partner Management - Develop and maintain productive relationships with designated business owners and lines of business peers to promote the exchange of best practices and process improvements.
Who You Are
5-10 years of experience in Security Strategy and Process Improvement.
CISSP is an asset, LSSBB is an asset, ITIL is an asset.
Proven technical skills and self-learning ability, capable of understanding the functional and technical aspects of complex systems.
You can identify, analyze, and present data in an easy-to-understand manner.
Technical writing experience to identify high-value facts, arranging them in order of informational priority, and organizing them into a document.
A deep understanding and application of agile methodologies.
User Stories & User Interface design knowledge.
Excellent communication skills.
Broad experience creating and supporting a long-term vision while delivering iteratively.
Skills in collaborating with other teams to build consensus and alignment across the organization.
Deep knowledge in organizing and prioritizing competing time demands.
Excellent ability to convey vision, roadmap, and requirements at all levels of the organization.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary , incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 30th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking, Business Analysis, Data Analysis, Group Problem Solving, Process Engineering, Process Mapping, Process Strategy, Project Management, ResearchingExplore more InfoSec / Cybersecurity career opportunities
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