Job Description
Our client is seeking a Senior Business Analyst to gather requirements, perform gap analysis, and work with stakeholders on a registries modernization program. Must Have : 7+ years of experience as a Business Analyst 7+ years of experience with UAT (User acceptance testing) including creation of user acceptance plan, status reporting, and managing assigned tasks. 7+ years of experience working within an Agile development environment. Bachelor degree in IT or related field of study. Nice to Have : Public Sector experience ServiceNow experience Confluence experience Jira experience Miro experience Description : The Registries Modernization project is taking an agile approach to implementing modernized, innovative, human-centric, and sustainable solutions for delivering registry services to Albertans. For the Motor Vehicles registry, this includes a complete replacement of the legacy applications that deliver motor vehicle services with an established codebase that will serve as the foundation of the new system. Responsibilities : Facilitate requirements gathering sessions and conduct process walkthroughs. Identify goals and pain points through gap analysis on current state and future state business processes. Create, review, and update user stories, personas, and journey maps, as applicable. Create system use cases, flow diagrams, and interactive mock-ups outlining functional requirements, as required. Document and validate results with subject matter experts and drive the creation of detailed business and functional requirements specification documents. Work with the technical team to design IT solutions that meet the business requirements. Validate proposed solutions through user acceptance testing (UAT) and ensure they meet the predefined criteria. Support development of necessary system (non-technical) documentation as well as make recommendations for policy and/or procedural manuals. Support change management and training to ensure delivery of complex program changes. Monitor and evaluate the effectiveness of implemented services. Conduct post-implementation reviews, assessing opportunities for backlog refinement and continuous improvement. Liaise with security and privacy teams to complete security threat risk assessments and privacy impact assessments as required. Assist with project planning, scheduling, and status reporting as required.