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Job Description
Senior Business Analyst - T7100-5-C
Department: Technology - Operations
Employment Type: Contract
Location: Toronto, ON
Reporting To: An Do
Description
The Senior Business Analyst works on a diverse and broad spectrum of significant- to-moderate complexity projects to define and design comprehensive business solutions in response to business priorities and stakeholder requirements. This role will require a combination of skills including Business Analysis and most importantly – a consultative approach to working with our business stakeholders. You will need to have a strong work ethic, a positive attitude and the ability to listen, allowing you to efficiently decipher business needs.
Key Responsibilities
- Assess, research, analyse and document sponsor/stakeholder requirements in accordance with project life cycle methodologies being utilized, and including standard reporting tools, requirements gathering methodologies, process models, data analysis, GUI/report designs, demos and prototypes;
- Facilitate requirements elicitation with business stakeholders;
- Recommend business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for enhanced value to our subscribers;
- Define and execute UAT plans while ensuring acceptance criteria is satisfied;
- Provide support, leadership and expertise for the requirements definition, design, testing and implementation of GS1 CA products and services through demonstration of working knowledge of SDLC and Agile principle.
- Prepare end-user documentation and training material;
- Resolve conflict/issues using different tactics prior to escalation;
- Understand all business systems within GS1 Canada to perform proper impact assessments;
- Conduct workshops, demos and pilots with internal stakeholders and the subscriber community;
- Work closely with the project manager to monitor and ensure that the project is being accurately tracked;
- Support industry committees with functional expertise on business systems;
- Present analysis, requirements and findings to management and internal/external stakeholders to communicate systems/business capabilities and recommendations;
Skills, Knowledge & Expertise
- Post-secondary degree, preferably in Business or Information Technology;
- Certified Business Analysis Professional (CBAP) or similar IIBA certification;
- Minimum of 5 years’ experience in Retail, Manufacturing and/or Supply Chain industries in the capacity of business analysis and system design;
- Demonstrated experience in defining and documenting business requirements;
- Demonstrated experience in use case and business process modeling;
- Demonstrated experience in development and execution of User Acceptance Testing (UAT) Plans;
- Working knowledge of project management methodologies;
- Strong facilitation skills to gather and document requirements;
- Proven experience supporting multiple projects with competing priorities and strict deadlines;
- Proven ability to build effective and successful relationships within and outside the organization;
- Ability to work at a detailed level and quickly learn business application-specific details;
- Strong orientation toward excellence in results and proven ability to quickly become a subject matter expert;
- Communicates complex issues in a clear and understandable manner to others and proven presentation skills;
- Capable of applying a professional knowledge, possessing a high level of problem solving, analytical abilities and negotiation skills;
- Proven high level of proficiency with MS Office suite (Word, Excel & PowerPoint, etc);