Job Description
We’re looking for a personable, experienced Senior Account Executive to join our fast-growing SaaS company, as one of the first boots on ground in the North American market.
Within this role, you’ll work within a high-performing Commercial team to onboard some of the most exciting D2C brands across the world - helping them better understand the power of Advocacy and how the Duel platform can help them empower their communities of advocates. Using your charm, creative flair and your genuine desire to help people achieve their goals - you’ll be responsible for the end-to-end sales process - from potential prospect, through close, implementation and expansion.
THE COMPANY
Duel was founded by world-record-breaking adventurer and former brand ambassador Paul Archer, alongside viral games developer Naio Tsarouchis.
They believed that purpose-led brands are changing the way we all live and set out to define how the greatest brands of tomorrow grow through Brand Advocacy. Duel, a B-Corp, exists to show there’s a better way to build businesses; proving that caring for people and planet builds brand, which builds long-term and exponential profit returns.
Our Brand Advocacy Platform allows mid-level to enterprise brands to do just that - scaling how they manage their relationships with thousands of advocates, affiliates, employees and brand ambassadors. We’re proud today that brands such as Elemis, Abercrombie & Fitch, Monica Vinader, Charlotte Tilbury, Rab, Pandora, Victoria's Secret and Tropicfeel (to name a few) are doing just that.
The Duel team comprises psychologists, brand experts and community builders from companies including Amazon, Treatwell, Bain, Mimecast and Lululemon as well as young entrepreneurs, psychologists and other exceptional talents.
THE ROLE
Your role will be to manage the end-to-end sales process for prospective Duel clients, from initial discovery through to closing. You’ll take a long term view and help brands scale advocacy using our technology in the most appropriate way for their business.
- Hustle & Qualification
Building a network of marketing professionals at brands through email, LinkedIn and other channels
Collaborate with Content, Partnership, Marketing & Business Development teams to grow pipeline
Networking and developing meaningful relationships with potential contacts and adding value at every opportunity
- Discovery Calls, Product Demos & Workshops
Holding discovery calls with brands to help educate them on the various Duel offerings, as well as working out the best course of action for the support we can offer
Work with other Brand Advocacy Consultants to educate prospective clients through the Duel platform, explaining the features and benefits
Work with the Strategy & Brand Partner teams to understand, scope and design Brand Advocacy programs
- Closing
Build and propose bespoke Brand Advocacy programs to brands, negotiating the deal and guiding it through to close
- Product
Through training, you will use your detailed understanding of the Duel product and how it works, and be able to use critical thinking skills to align a brand’s specific need with the power of Duel
- CRM
Using our CRM (HubSpot) to track all your conversations so you never lose sight of the brands in our community
- Market and Industry
Having a passion for the brand and retail industry: how it works, who fits in it and how to navigate it
THE PERSON
Personable, empathetic and genuine – you are the kind of person who has a hunger to learn all about someone when you meet them. You ask questions and you genuinely have an interest in the answers
Hustle - You are passionate about meeting and exceeding targets every single day, and you understand that your output reflects on your success. You are the pace-setter and want to set records
You’re the beating heart of every organization you’ve been in. You thrive off meeting new people and growing your personal network (both online and offline)
Willingness to travel and be the face and voice of Duel across markets in North America
Provable growth mindset; keen to learn and grow in everything you do, every day
A loyal team player – we’re a tight team and don’t want a lone wolf, we want someone who treats everyone else with respect and isn’t afraid to muck in on any project
Positive – with you, the grass is always greener; the glass is half full. And if it all goes wrong you’re motivated to put it right
Ability to multitask, and flexibility to work in this dynamic and ever-evolving startup environment
Tech-savvy with Word, Excel, or GSuite – comfortable picking up new tools on-the-fly
Passion for the startups and tech sectors
You are passionate about the things you love. These may include hobbies, sports, social events, music...what gets you excited?
EXPERIENCE
360/Full Cycle Sales Experience: Sales Development Representative, Business Development and/or Account Management experience in a similar role required
Experience selling into C-level
Experience in selling SaaS and/or marketing products & services
Ideally, you’ll have experience working in a high-growth tech startup
WHAT WE OFFER
Flexible working hours - if you need to fit around childcare or want to work odd hours, we can make it work
We’re a hybrid company, so if you don’t need to be in the Toronto officethen you can do the work required from anywhere
28 days holiday (not including Bank Holidays and an extended break over Christmas!)
On-going training where required
Perks: Gym membership, Headspace subscription and work-related or personal growth reading/Audible budget, cycle to work scheme
Options scheme for all full-time employees - it’s important to us that everybody owns a part of the company and shares in the benefits of what we build
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