Sales Specialist - WECOPY FINTECH INC.
  • Burnaby, British Columbia, Canada
  • via Zip Recruiter (S)
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Job Description

Job Description

Job Description

We are seeking a highly motivated and results-driven Sales Specialist to join our team. As a Sales Specialist, you will be responsible for driving sales and business development in the [market] market.

What will be your agenda?

  • Have +2 years’ experience in Client Services.
  • Providing professional support to our clients (problem-solving, answering questions, phone calls). No cold calls.
  • Are flexible to work rotating 8-hour shifts.
  • Working with internal applications
  • In case of interest, writing Forex, Stock, and Crypto-related articles
  • Your written and spoken English and Mandarin/Vietnamese/French/Turkish is impeccable, and your communication skills are highly polished.
  • Have a Post-secondary degree/diploma in related field.

What are we expecting from you?

  • Develop customer systems and partner networks to increase brand recognition and revenue.
  • Support Product Development to increase product value and keep up with market trends.
  • Assist in developing promotional programs, bonuses, and new ideas to improve customer retention and attract more target customer groups.
  • Effectively and efficiently manage each client interaction from first contact to resolution
  • Assist clients in monitoring and managing accounts, this may be in person or over the phone;
  • Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
  • Keep current on WeMasterTrade's products, services, programs, policies and procedures
  • Manage multiple inbound/outbound client support channels (i.e. phones, email, live chats, in-person)
  • Resolve client problems in a professional manner, escalating issues as required
  • Highly motivated and results-driven person
  • Connect personally with customers to advise them appropriately and clearly on the company's products
  • Knowledge of Forex and Stock trading
  • Good organizational skills, good time management, and customer service orientation/experience

And why work for us?

  • A place for self-realization. We are flexible and very open to new ideas. We’re not a corporation, everyone can influence the project they’re working on while expending their own skillset
  • You will represent a renowned brand in its industry
  • Great team of people with a friendly atmosphere
  • Salary Evaluation every 6 months
  • A dynamic environment where you won’t get bored
  • We will train you on financial markets and related topics so you know our business
  • Motivational remuneration + frequent bonuses for good performance.
  • Company poker, beer, and many other activities
  • Employee Program #1 - Employee counseling and coaching: access to 24/7 confidential counseling to help improve their well-being through an employee & family assistance program
  • Employee Program #2 - HR health checks: one-on-one health checks to help you focus
  • Employee Program #3 - Employee discounts: provide discounts on brands and Canadian retailers for goods and services
  • All benefits is eligible to share benefits with your friend and family

If you are a driven individual with a passion for sales and business development, we would love to hear from you. Apply now to join our dynamic team!

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Types: Full-time, Part-time, Fixed term contract, Casual
Contract length: 12 months
Part-time hours: 40 per week

Salary: $18.00 per hour

Benefits:

  • Casual dress
  • Flexible schedule
  • Paid time off
  • Store discount
  • Tuition reimbursement
  • Vision care
  • Wellness program

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • On call
  • Overtime
  • Weekends as needed

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Burnaby, BC V5H 0J2: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • Retail sales: 1 year (preferred)
  • sales: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Shift availability:

  • Day Shift (preferred)
  • Overnight Shift (preferred)

Work Location: In person

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