Job Description
By joining Reliance as aSales Manager, you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best.
What will you do?
- Provides strategic direction, and business planning, and implements measures to ensure the success of the residential HVAC program
- Direct a sales team of Home Comfort Advisors and ensure they are meeting and exceeding their individual and team objectives
- Accountable for managing the sales budget including profit and loss accountability.
- Responsible for the identification of recruitment needs and managing the full cycle of sourcing, interviewing, and hiring activities
- Direction and motivation of a high-performing sales team through effective training and coaching.
- Partner with Service Operations and Installation Teams to maximize opportunities for the service technicians and installers
- Contribute to the development and implementation of effective sales processes for the organization.
- Contribute to the development and implementation of effective sales/rental training.
- Responsible for developing and executing a local market plan to drive organic lead generation
- Responsible for identifying and developing growth strategies to launch in new geographical territories
What do we offer?
- A comprehensive benefits package and group savings plan
- Ability to win a President’s Award along with a fully inclusive trip for two
- Ongoing leadership, training, and support
- Cross-functional career opportunities
- Relocation opportunities
- Constant internal promotional opportunities
- Individualized career progression plans
What do you bring?
- Business degree or equivalent working experience
- 5-10 years of sales and marketing leadership experience
- Excellent communication skills, leadership, training and motivation skills
- Strong influence and negotiation skills
- Results-oriented; high capacity to achieve high level of individual performance and team performance by focusing on targets and objectives
- Flexibility and adaptability; high capacity to work in and lead an evolving organization; establishing new processes, etc.
- Relationship building; strong ability to develop new and effective relationships with internal and external contacts.
- Willing to work weekends and evenings.
- Integrity and customer focus; experience with interacting with both internal and external customers
Why Reliance?
Headquartered in Toronto, Reliance is the industry leader in providing home comfort solutions to over 1.9 million customers across North America. Reliance provides reliable home heating, cooling, hot water, water purification, electrical, plumbing & Smart Home products & services.
Each day, our Team Members are dedicated and focused on delivering an outstanding customer experience, developing top talent, and giving back to the communities where we live and work. Reliance is a $900 million business with over 2,400 Team Members and growing! We are proud to be recognized by Waterstone Human Capital Ltd. as Canada's 10 Most Admired Corporate Cultures.
Reliance Home Comfort is an equal-opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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