Job Description
If you’ve ever bought anything online then you’ve used Livingston's services. We are the trusted partner that makes trade and shipping easier for businesses worldwide, keeping items moving quickly and effectively.
Reporting to the Regional Manager, Business Development, the Sales Development Representative (SDR) will build a pipeline and connect with as many leads as possible, educate and qualify the leads they connect with, and book qualified meetings to move the sales process forward. This is a junior position with room to grow within the organization that requires fluency in English and French.
This is a remote position. Candidate may be located anywhere Canada. Must also be fluent in English and French (verbal and written).
KEY AND RESPONSIBILITIES (include but not limited to)
- Develop sales strategies to attract potential buyers or to solicit new potential customers, leveraging a variety of media including telephone & email, social platforms and networking opportunities.
- Build relationships with prospects to identify needs, qualify their interests and viability in order to drive new sales.
- Partner with Subject Matter Experts to provide prospective clients with a personalized solution for their marketplace needs
- Present product information to prospects based on identified needs.
- Develop and move solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
- Maintain records using the customer relationship management software of all prospects and phases of activities.
- Coordinate, plan, and execute outbound account-based marketing campaigns to book meetings and generate opportunities.
- Conduct high-level conversations in Target and Prospect Accounts.
- Collaborate with sales and marketing associates on qualifying prospects.
- Collaborate with sales leaders to ensure the company's goals and targets are met.
KNOWLEDGE AND SKILLS
To perform this job successfully, the person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable a person with disabilities to perform the essential functions.
- Proven record of lead generation, sales cycle management, inbound and/or outbound sales, achieving sales targets
- Proven track record of articulating product selling points via phone and email
- Coordinating appointments between customers and company representatives – strong organizational skills
- Understanding of the sales process, services, and products
- Able to build a professional network, internally and externally
- Remain positive and flexible in an ever-changing environment with shifting priorities
- Strong oral and written communication skills, as well as excellent listening skills
- Ability to develop rapport, influence others, and maintain strong working relationships
- Demonstrated ability to explain complex issues clearly
- Must be self-motivated, persistent, and able to work independently
EXPERIENCE
- 1+ years of progressive marketing, inside sales or business development experience (preferred)
- Assist in coordinating sales functions including prospecting and researching leads
EDUCATION & CERTIFICATIONS
- Four-year post-secondary education/Bachelor's degree (preferred)