Job Description
Our business specializes in key cutting locksmith services, knife sharpening, watch and fob battery replacement, engraving, and custom branding on items like t-shirts, mugs, knives, and pens. We cater to both individual and corporate clients, offering personalized solutions to meet their diverse needs. With a focus on quality and customer satisfaction, we provide convenient and reliable services to ensure security, functionality, and customization for our valued customers. We are looking for a Sales Associate NOC 64110 Duties and responsibilities as Sales Associate: Providing exceptional customer service by greeting customers, assisting them in finding products, answering their questions, and resolving any concerns or complaints they may have. Developing a thorough understanding of the products or services offered by the store, including features, benefits, and pricing, to effectively assist customers in making purchasing decisions. Actively engaging with customers to promote products or services, upselling or cross-selling items to increase sales revenue, and meeting or exceeding sales targets set by management. Assisting in maintaining accurate inventory records, restocking shelves, and ensuring products are properly displayed to maximize sales opportunities. Processing sales transactions, handling cash, credit, or debit card payments accurately, and maintaining a balanced cash drawer at the end of each shift. Participating in the arrangement and presentation of merchandise according to store guidelines, including setting up displays and ensuring the overall cleanliness and organization of the store. Building rapport with customers to foster loyalty and repeat business, including following up on inquiries or purchases to ensure customer satisfaction. Working effectively with other team members to achieve common goals, such as assisting with tasks like restocking, cleaning, or assisting colleagues during busy periods. Monitoring for theft or fraudulent activity, following store policies and procedures for security and loss prevention, and reporting any incidents or suspicious behavior to management. Adhering to all company policies and procedures, including those related to safety, security, and regulatory compliance, to maintain a safe and legal work environment. Participating in training programs or workshops to improve product knowledge, sales techniques, and customer service skills, and staying updated on industry trends and best practices. Completing administrative duties as assigned, such as maintaining sales records, processing returns or exchanges, and assisting with inventory audits. Job requirement Education: High School Experience : 1 year to 2 years Language : English Wages: $19.00 to $20.00 per hour