Job Description
Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service to our customers with a smile and helping to maintain excellent store standards. At the core of our stores, you will make our store environment welcoming and deliver our customers the best service and experience. This role comes with the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).As a Sales Assistant you will:Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpfulRespond efficiently to till queues to ensure customer satisfaction at all timesProcess till transactions securely, quickly and accuratelyDeliver effective product availability, replenish stock as directedWork as part of the store team to create and maintain a fun and friendly environmentLive the company values focussing on taking individual responsibility working towards team deliveryDeliver accurate cash handling and till operational proceduresDeliver store changes/promotions in a timely and precise way.You will need to be flexible in the hours you can work. We may require you to work shifts.Discount Card – 10% discount on most purchases in-store, including PEP&COFamily-Friendly BenefitsLoyal Service AwardsMy Staff Shop – exclusive discount portalApprenticeships & Career Development Life Assurance CoverHealth & Wellbeing – employee assistance programme to support youHoliday Allowance – increasing by one day per year (up to 33 days)Birthdays are important, so each year, you can take the day off as an extra day’s holidaySince our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.At Poundland & Dealz, we dont just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible.We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros... By living our behaviours every day, weve created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!