Job Description
Inside Sales Representative Minimum 5 years of sales experience and knowledge of electrical equipment and/or test equipment is a priority. This is an ‘in-office’ position, located in Markham. There is minimal travel; one to two trade shows per year, local travel is limited, out of city travel is rare. Duties and Responsibilities: The duties and responsibilities of an Inside Sales Representative include, but are not limited to: Managing order for current clients – quoting, follow up Prospecting global location of current customers Prospecting for new clients Responding to customer inquiries quickly and efficiently Answering phone calls and emails in a professional manner Building rapport with customers Collecting customer information for future follow-ups Upselling services and making product recommendations Closing sales and achieving company quotas Identifying sales opportunities Staying informed about product and service information updates Staying informed about the customer and their operations, buying cycles, opportunities Requirements: Excellent customer service skills Clear communication and active listening Ability to process information well People oriented and experienced in rapport building Ability to sell and promote Working knowledge of various technology and software programs Strong product knowledge Excellent time management Ability to plan follow up calls and activities