Job Description
Job description:Backdrop.com, a fast-growing e-commerce brand and industry leader for portable event backdrops, is ready to expand our team as we prepare for another record breaking year!Do you see yourself as:A people person that enjoys communicating over phone and email?Someone who values work/life balance?A go-getter and problem-solver?Fun to work with and enjoys being part of a team?Likes juggling multiple projects and working with different types of clients?Early in your career and looking for a great resume builder?Enjoys working in a fast-paced office environment?Ready to work for a small company that values your input and creativity?If this sounds like you, you could be the new Rockstar Sales Rep we are looking for to join our team!About Backdrop:At Backdrop, we're more than just a company; we're a team dedicated to making every moment memorable. From trade shows to red carpet events, weddings, and more - our portable event backdrops and displays have set the stage for thousands of happy customers across the US and Canada. Founded on the principles of quality, innovation, and unparalleled customer service, we've grown into a leader in our field, with our brands Tradeshowbooth.com, DisplayOverstock.com, GalaxyDisplays.com and Backdrop.com leading the charge.We know that happy employees make a business grow, which is why our core values include great workplace culture, competitive salaries and benefits, and work/life balance.If you can see yourself working at a fast-growing company in a small team environment with room to grow, this could be the right fit for you!Duties and Responsibilities of the Sales Advisor Role:We produce custom portable backdrops for events and exhibitions. Your role will be to collaborate and create large format custom designs for our client’s orders. Expect to:Collaborate with clients via phone and email to help them find the best backdrop for their event.Work with customers across multiple industries such as entertainment, medical, finance, tech, etcFollow up with clients regularly to ensure all their needs are metHelp address any customer service issues such as lost packages, missed deadlines, etc.Continuously maintain client deadlinesCoordinate with colleagues in job management, artwork submission, and product delivery deadlines.Experience and Requirements of the Sales Advisor Role:We hire based on cultural fit! Although education and experience are important for the role, we place a large importance on personal character, drive, and ability. We are looking for someone who is:Well versed in product sales or customer service, with at least one year of relevant experience (in any industry including the service industry, retail, eCommerce, etc.)Excited to communicate and collaborate with many different clients on a daily basisPositive, upbeat, "can-do" attitude with a penchant for problem-solving and helping othersA team player, but works well alone without being micro-managed or given close daily instructionDetail oriented, fast learner, and technologically inclinedExcels in using deductive reasoning to answer questions or solve problemsThrives in a fast-paced environmentFluent in English (verbal and written)Shares our values of personal accountability, positivity, and professionalismWhat We Offer:We truly feel that happy employees make the best employees! That is why we offer competitive wages and room for advancement as we grow.Competitive Compensation + Health Benefits: Competitive salary with solid earning potential, complemented by annual raises, profit sharing, and opportunities for commission, equity and options. Health benefits include Medical, Dental, Vision, and more; PPO medical, 401kWork-Life Balance: Enjoy paid vacation, sick leave, and a culture that truly respects your time inside and outside of workA Vibrant Team: Be part of a dynamic, supportive, and creative group, where your work is valued and your potential for growth is endlessHow to Apply:Interested? We'd love to hear from you!Backdrop is committed to creating a diverse environment and is proud to be an equal opportunity employer. Check us out at backdrop.com while you are at it!Please submit your resume along with a cover letter explaining why you’re the perfect fit for Backdrop. Share your passion for our mission and how your experience aligns with our goals for this role.