[Full Time] Retention Lead at SRTX (United States) | BEAMSTART Jobs
Retention Lead
SRTX United States
Date Posted
15 Jul, 2022
Work Location
Montreal, Canada, United States
Salary Offered
Not Specified
Job Type
Full Time
Experience Required
3+ years
Remote Work
Yes
Stock Options
No
Vacancies
1 available
We’re looking for a Retention Lead who is strategic and operational-minded to manage the day-to-day of the Retention and Customer Lifetime Value efforts across the marketing organization. If you’re looking to have a high-impact role that will shape the company's email and retention marketing efforts, then you’ve come to the right place!
Sheertex makes the strongest pantyhose in the world. Don't just take our word for it—in 2018 we were named one of TIME's "Best Inventions"! Tens of thousands of customers have already been wowed by our growing range of products, from our bestselling Classic Sheers to our Reversible Crew Socks to Everywear Masks. We are a company that prides itself on using technology to advance a once stagnant industry. Through our initial start of creating a fiber that the hosiery industry had never used before to our ongoing push to automate our manufacturing processes; the journey of Sheertex has a common thread of striving to be innovative in our use of technology. Even our method of selling direct-to-consumer through our online channels was uncommon in the hosiery industry, and is just another way Sheertex does things a little Differently.
As the Retention Lead , you will own and be responsible for vision, planning and implementation of retention and loyalty strategy, channels, communications and customer segmentation across email, future-state SMS and CRM.
What you can expect within the first 1-3 months: As you familiarize yourself with the company, you will identify inbound retention opportunities, track and report on retention growth and develop and maintain long-term customer relationships, with a focus on metrics such as lifetime value and repurchase rate, amongst others. You will begin tackling each retention channel one-by-one, ensuring the strategic vision, day-to-day management and process is sound, and jump in to iron out, clarify and recourse where necessary.
What you can expect within the first 3-6 months: You will continue to evaluate both short and long term growth and revenue targets, and bring strategies, initiatives, tech solutions and communications to drive internal alignment and go-to-market plans to make our retention channels become sound revenue drivers.
Responsabilities
Requirements
Bonus
As we are quickly growing, we are looking for candidates who are keen to take on new challenges and are hungry for personal growth. If this sounds like you—or almost sounds like you—give us a shout!
About SRTX
Powering a better future for textiles.
Company Size: 51 - 250 People Year Founded: 2017 Country: Canada Company Status: Actively Hiring Looking for Partners Looking for Clients Raising FundsShare This Job
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