Retail Sales Associate - Hamsart Market Inc.
  • Toronto, Ontario, Canada
  • via Zip Recruiter (S)
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Job Description

Job Description

Job Description

Job Description for Retail Sales Associate

Position Overview

A Retail Sales Associate is responsible for providing exceptional customer service, maintaining product knowledge of various artisans within the store, and ensuring a welcoming shopping environment. They assist customers in finding products, processing transactions, and achieving sales goals.

Key Responsibilities

  1. Customer Service:
    • Greet and assist customers with their inquiries and purchases.
    • Provide product recommendations based on customer needs and preferences.
    • Handle customer complaints and returns professionally.
  2. Sales:
    • Help create engaging product descriptions for social platforms.
    • Upsell and cross-sell products to increase sales.
    • Participate in promotional activities and sales events.
  3. Product Knowledge:
    • Stay informed about product features, benefits, and availability.
    • Keep up-to-date with current sales and promotions.
  4. Store Maintenance:
    • Ensure the store is clean, organized, and visually appealing.
    • Restock shelves and arrange merchandise displays.
  5. Transactions:
    • Operate cash registers and process payments accurately.
    • Handle returns, exchanges, and refunds.
  6. Team Collaboration:
    • Work collaboratively with team members to achieve store objectives.
    • Assist in training new associates.

Qualifications

  • Experience: Previous retail or customer service experience is preferred.
  • Skills:
    • Excellent communication and interpersonal skills.
    • Strong sales and negotiation skills.
    • Ability to work in a fast-paced environment.
    • Basic math skills for handling cash transactions.
  • Attributes:
    • Friendly and approachable demeanor.
    • Reliable and punctual.
    • Ability to work flexible hours, including weekends and holidays.

Tips for Succeeding as a Retail Sales Associate

  1. Develop Strong Product Knowledge: Understand the products you’re selling inside and out to answer customer questions confidently and make informed recommendations.
  2. Enhance Customer Service Skills: Practice active listening, empathy, and patience to handle customer interactions effectively.
  3. Stay Organized: Keep the store tidy and well-organized, which not only helps customers but also makes your job easier.
  4. Be Proactive: Take the initiative to assist customers, restock products, and maintain store standards without waiting to be asked.
  5. Improve Sales Techniques: Learn and apply sales techniques such as upselling and cross-selling to boost sales.
  6. Work Well in a Team: Collaborate with your colleagues to create a positive work environment and achieve collective goals.
  7. Stay Positive and Enthusiastic: A positive attitude can enhance the shopping experience for customers and make your workday more enjoyable.
  8. Seek Feedback: Regularly ask for feedback from supervisors and peers to improve your performance.

 

Company Description
HamsArt Market is a unique Multi-Vendor Shop and Café. We have a community of local artists and small business owners to collectively provide an abundance of creative products, while we strive to create a warm and inviting space where creativity meets culinary delight. Nestled within the vibrant HamsArt Market, our café is designed to be a haven for art enthusiasts, foodies, and anyone seeking a moment of inspiration.

Company Description

HamsArt Market is a unique Multi-Vendor Shop and Café. We have a community of local artists and small business owners to collectively provide an abundance of creative products, while we strive to create a warm and inviting space where creativity meets culinary delight. Nestled within the vibrant HamsArt Market, our café is designed to be a haven for art enthusiasts, foodies, and anyone seeking a moment of inspiration.

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