Job Description
TERRITORY SALES MANAGER Territory Sales Manager Reports to: Regional Sales Manager Achieves maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by effectively selling the company’s products and/or related services. Personally, contacts and secures new business accounts/customers. Successful Garland salespeople have a broad background in selling and a professional approach to marketing. They have learned how to increase sales, penetrate markets, and generate maximum returns for themselves and the company. They have experienced and handled the more difficult problems in marketing, such as explaining to prospects the technical aspects of Garland roofing systems, selling against tough competition, and working through customer perceptions that directly affect business. Provide high-quality customer service to accounts that have questions regarding their invoices by means of phone calls, emails, and/or in-person meetings. Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services. Makes telephone calls and in-person visits and presentations to existing and prospective customers. Expedites the resolution of customer problems and complaints. Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups. Analyzes the territory/market’s potential and determines the value of existing and prospective customers’ value to the organization. Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment. Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas. Participates in trade shows and conventions. Must possess sales experience and cooperative contract development/management. Must successfully pass all required background screenings and obtain the requisite security clearance(s) to gain access to locations which require more stringent background scrutiny (example: military bases/installations). ability to determine solutions for customers (consultative sales approach). Proficiency in using Microsoft Office Suite applications and contact management software. Must have the ability to travel both domestically and internationally, so the ability to travel by plane, operate a motor vehicle and maintain a driver’s license are required. Overnight domestic and international travel required. Ability to communicate in a clear, concise and effective manner with customers, account representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings. Ability to use office equipment such as a personal computer, copier and facsimile machines. Ability to tolerate household and other types of typical industrial / construction chemicals and solvents while properly using and wearing PPE as necessary. Must have the ability to travel by plane, operate a motor vehicle, maintain a valid state motor vehicle driver’s license, and maintain an acceptable motor vehicle driving record. Ability to occasionally work evenings, weekends, and overnight travel required. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, military status, veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age (40 and older), disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated) or any other legally protected characteristic under federal, state or local law.