Job Description
Essential Duties include the following. Other duties may be assigned.· Greets all customers and determine the nature of their visit.· Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson. Uses the Identity Theft scanner to scan Driver’s Licenses for all test drives. Update/add customer information in 180· Answers incoming phone calls. Direct caller to appropriate department or individual or takes a thorough message.· Communicates with callers and visitors in a professional, friendly, and efficient manner.· Communicates messages to the appropriate parties – voicemail/IM/email· Assists service customers in the evening whenever possible – service will provide proper instruction for keys, payment etc.· Inputs all parts, fuel, licensing and outside invoices related to inventory into 180.· Scans all service invoices into DSDA using the DSDA scanner· Facilitates all courier requests with appropriate companies.· Maintains the cleanliness of the lounge/reception counter, wipes down door handles and frequently touched surfaces.· Assists with clerical duties as requested.· Maintains a professional appearance.· All other duties as assignedPLEASE APPLY TO THIS POSTING TO careers@mercedesbenptbo.caYOU MAY DROP IN TO LEAVE YOUR RESUME WITH RECEPTION. PLEASE NOTE THE HIRING MANAGER WILL NOT BE AVAILABLE.