Job Description
Internet service providers may also use other standard web-based technologies to analyze the movements of you while accessing the Website. These technologies help the Extendicare Group ascertain the effectiveness of product and service campaigns and marketing programs, allow the Extendicare Group to customize the services offered on or through the Websites, and help determine the best use for website content, and product and service offerings. Some of this information, including the IP address, may be stored on the Extendicare Group’s Internet service provider’s server logs for extended periods of time.
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locations
Oshawa, Ontario
time type
Full time
posted on
Posted Yesterday
job requisition id
R13619
Job Description
QUALITY RISK MANAGEMENT COORDINATOR
Extendicare Oshawa
Candidates are invited to apply for the full-time position of Quality Risk Management Coordinator at our Extendicare Oshawa, a 175-bed long term care facility located in Oshawa, Ontario.
RESPONSIBILITIES
Directs and coordinates the planning including managing financial dollars to coordinate, develop and evaluation of orientation, training, and educational programs with the Long-Term Care Home, with particular attention to Ministry of Health and Long-Term Care and Ministry of Labour mandatory training and documentation requirements.
Develops and designs a broad range of training packages including orientation, handbooks and procedures that are both used for staff education for the Nursing and Programs department. Also supports other departments in meeting their targets as needed.
Ensures quality resident and client care through ongoing training and education of all department employees; develops instructional material to ensure that the staff education plan addresses, at a minimum, all requirements related to the Ministry of Health and Long-Term Care and the Ministry of Labour and monitors the quality of the education provided within the home related to these requirements.
Develops designs and administers surveys to ascertain and assess staff satisfaction with staff education offerings and uses feedback to guide improvements.
Manages the home’s written educational material for staff, residents, and clients, including but not limited to newsletters and informational brochures.
Creates, prepares and presents comprehensive reports and summaries.
Serves as facilitator and advisor to educational and other external agencies, building strong relationships with universities, colleges, schools, volunteers, and other key partners to support the nursing and program department thru PSW, RPN student placements
Participates in the homes Continuous Quality Improvement team and assist as needed in the completion of the quality protocols and program evaluations. Creates action plans and ensures follow-up actions are completed. Facilitates quality projects thru PDSA cycles, fishbone exercises etc.
Manages other assigned projects, ensuring effective teamwork and communication, high quality of work, organizational performance, and continuous learning.
Lead staff development committee on a biannual basis.
Supports the homes behavioural support for residents with the BSO team.
In conjunction with other managers, helps in development of the quality initiatives and support programs for residents with behaviours, Palliative Care, falls, education and other programs in the home.
Participates in conjunction with Programs on residents autonomous and quality of life initiatives
Any other duties as assign by Supervisor or Delegate.
KEY QUALIFICATIONS
Good standing with CNO and holds RPN certificate will be an asset
.
Knowledgeable in Quality Indicators, Point Click Care and MDS-RAI
Proven ability to analyze data, implement quality improvement, solve problems and resolve conflicts.
Proven ability to meet deadlines and manage multiple assignments.
Extensive experience in staff education in a healthcare or similar organization.
Considerable experience in quality improvement and risk management.
Leadership style that creates learning encourages participation and commitment to organizational objectives and values the contributions of staff.
Excellent ability to motivate, lead, train and manage staff in a fast-paced environment.
Highly developed interpersonal, conflict resolution, project management and problem solving skills.
Ability to interact and communicate effectively both orally and in writing at all levels of the organization.
Well developed management level report writing and presentation skills.
Sound knowledge of government legislation related to long-term care and occupational health and safety.
Knowledge of public policy, accreditation standards and processes that affect long-term care.
Lean/Quality Improvement training at a minimum of Yellow belt level or equivalent
Time Type:
Full time
When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.
If you have a passion for caring, turn it into a rewarding career with
Extendicare!
Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.
About Us
Extendicare is a leading provider of care and services for seniors across Canada. We deliver quality care to meet the needs of a growing seniors’ population. We also provide management and consulting support through a range of services, including recruitment and building strong, qualified teams, to a network of independently owned long-term care and retirement homes.
Our Mission
“Helping People Live Better.”
We help our residents and clients live better by promoting quality of life.
We create remarkable moments through highly engaged and motivated team members.
Stakeholders know this because we continuously measure, improve and publicly share our performance.
Our Vision
Our vision is to be the best senior care and services company in Canada.
Our Values
At Extendicare, we value our customers and our team who cares for them. We are committed to treating them with dignity and respect in an atmosphere of compassion. As health care professionals, we take pride in being responsive to the needs of those who rely on us.
Customer Satisfaction.
We strive to provide care and services to our customers which exceed their expectations.
Excellence.
We believe aspiring to excellence leads to continuous quality improvement in our provision of care to residents.
Respect.
We value each employee, encourage equal opportunity for growth and recognize achievement.
Integrity.
We believe in honesty and fairness in our relationships with others.
Accountability.
We believe we are accountable for the quality of services we provide to our customers.
Communication.
We listen to each other and foster open and honest communication.
Teamwork.
We believe that working as a team creates an environment that allows us to reach our potential.
Environment.
We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation, safety and a homelike atmosphere.
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