Job Description
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Project Quality and Safety Manager
Location: Toronto, ON, CA
Company: Alstom
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
MAIN RESPONSABILITIES
Customer Quality
- Be the interface with the Customer quality and safety teams
Project Quality
- Establish the Project Quality plan and ensure the proper application during contract execution in accordance to the contract requirements, and to the Alstom processes
- Contribute to the criticality assessment of sub-systems to ensure right level of safety and quality assurance as well as inspection activities for all identified CTQ.
- Be the preferable interface in the Project Team for all the métiers Quality needed for the Project (Engineering EQ, Industrial IQ and Supplier SQ)
- Guide project teams in understanding Quality contributions to the project.
- Animate and coordinate the project quality community (system and sub-systems)
- Provide quality awareness on quality activities planned for the project and organise if needed quality trainings
- Support on request project audits, reviews and approval of vendor quality systems and audits compliance
- Support the project teams and the PM to prepare gate reviews & follow up related action plans
- Report quality and safety alerts and manage Non-conformities and Safety issues
- Ensure quality of the modifications made during the project
- Ensure that safety assessment is correctly implemented (i.e.: safety review) and prepare safety authorization.
- Control project deliverables compliance through inspection and audits - to authorize presentation / delivery to customer
- Ensure that all the REX of all the métiers have been considered in the Risks & Opportunities and closely monitor to prevent occurrence
- Make sure to manage with SQ Team and/or Sourcing a good synchronization and follow-up of GO Production and FAI activities, relative to the SPL (Supplier Part List) as part of RAMS
- Is the owner of the Supplier Part List, and ensure the list is properly created by each Sub-system
- Ensure and improve the tender quality during tender phase upon request
Measure and improve project quality performance:
- Facilitate problem solving during project execution phase to reduce the costs of non-quality (8D, REX and standards evolution)
- Improve the efficiency of quality teams to reduce the function costs
- Make sure that the relevant stakeholders are included in Customer issues solving process (if needed).
- Implement an effective corrective and preventive action system
- Provide support for progress periodic reporting through quality indicators and identify improvement opportunities
Performance measurements:
- “On Time” Gate Reviews and shared with PMO “DFQ Look Ahead”
- Number of remaining Safety or Customer Issues to fix after target time agreed
- Cost of Non-Quality and speed to solve non-conformities
- Project Performance Indicator
- Snag list and closure of snags
- NCR closure on-time.
MAIN REQUIRED COMPETENCES
Educational Requirements
Mandatory:
- Bachelor’s degree in engineering with Management background depending on the size of the project
- Experience in managing Quality tools and problem-solving tools
- Awareness on Processes and Products delivered in the project,
- Knowledge of railway industry (norms, certifications…) would be an asset
- Experience in Quality / audit are appreciated
Experience
Mandatory:
- Awareness on Processes and Products delivered in the project
- Process oriented
- Experience in Quality / audit are appreciated
- Rigor, Communication, knowledge of Quality standard (ISO9001, IRIS, CMMI, ECM,.) and quality tools
- Experience in operational activities and in documentation management
- Collaboration and team working
You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!
Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.
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