Job Description
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Company: Softchoice
Whyyou’lllove Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.
The impact you will have
As a Project Manager in our Professional Services organization, you will be managing a portfolio of customer projects delivered by our team of Engineers and by other organizations within our partner community. These projects may include various technologies from Microsoft, Cisco, and other providers of cloud and datacenter solutions.
Represent Softchoice as a key player in the delivery of Professional Services projects
Review SOW’s and provide feedback to presales teams
Ensure quality services are delivered to our customers and perform risk remediation and issue resolution
Develop and present reports to project teams and customers
Ensure all appropriate contracts are in place between Softchoice, our customers and outside partners
Obtain and provide valuable feedback through Lessons Learned sessions to delivery and presales teams
What you’ll do
Follow Project Management standards as defined by Project Management Institute (PMI)
Lead project teams through the delivery of IT infrastructure projects for our customers
Develop & maintain project documentation, which may include: charters, WBS, risk logs, stakeholder registers, schedules, measures of success, project plans, weekly status reports, issue tracking/escalation/resolution, and financial tracking/forecasting
Organize and facilitate project requirement sessions
Track and report project budgets internally and to our customers
Manage and maintain relationships with multiple service and software providers
Manage scope, billing,forecastingand budget
Liaise with technology and business organizations to manage the status of multiple projects
Facilitate team meetings and work sessions
Prepare and deliver reports and presentations to all levels of leadership
Develop tools and define technical requirements and specifications to improve our PMO practice
Ability to manage multiple projects in a dynamic environment
Strong ability to identify, understand and communicate business needs for technical projects to a non-technical audience
Strong analytical and influentialskills
Experience leading cross-functional projects in accordance with a formalized project methodology required
Ability to escalate issues to senior management,identify and manage a Project critical path
Proficiency with MS Office Suit (Word, Excel and PowerPoint) and MS Project
A strong client focus and relationship managementand leadershipskills
Effective presentation and facilitation skills
What you’ll bring to the table
5+ years of related work experience in a professional services or consulting environment
3+ years of formal Project Management experience
PMI PMP Certification
Experience with the integration and deployment of Microsoft, Cisco, and datacenter implementation. For example, Exchange or O365 deployment projects. Cisco voice, networking, wireless projects. Datacenter transformations, migrations, moves.
Experience leading cross-functional projects leveraging project methodology as defined by PMI
Post Secondary education, preferred
Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experiencefor the role.
At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.
Why people love working here:
We offer hybrid and remote working opportunities.
Comprehensive benefits from day oneof employment.
We offer meaningful work and opportunities for career growth.
Our team members have 2 paid volunteer days per year to give back to a cause of their choice.
We offer an opportunity to build and grow a career in the technology industry.
Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 19consecutive years.
Softchoice has been certified as a Great Place to Work in the United States for several years.
We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.
We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.
Inclusion & Equal opportunity employment:
We arean equal opportunity employer committed to diversity, inclusion & belonging. Peopleseeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
Require accommodation? We are ready to help:
We areproud to provideinterview &employment accommodationduring the recruitment and hiring process. If you requireanyaccommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com .We are committed to working with you to best meet your needs.
Our commitment to your experience:
We arecommitted to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you(such as children or furry friends)and we willbe doing the same.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.