Job Description
The Project Manager on the Critical Mass team collaborates closely with our client to create applications and experiences that drive one of the world’s most trafficked websites. We help our client connect with consumers globally through mobile, digital, and in-store experiences. This team ensures that branding and human-centered design are consistent across all digital touchpoints, maintaining engaging and on-brand experiences.As a Project Manager, you will partner with the creative, development, product, and other partner teams to streamline the buyflow and user journey while creating detailed customer messaging. Preparation is key prior to any client review and your attention to detail and organization will ensure your successful execution. Candidates must have a proven track record of digital innovation and multi-channel delivery. This role requires close collaboration with internal teams and key collaborators. The ideal candidate is adaptable, detail-oriented, and capable of strategic planning.You Are:A self-starter who is self-motivated and self-sufficientDedicated to excellence with exceptional attention to detailAn excellent communicator, both written and verbal, with strong interpersonal and presentation skillsAdaptable and able to handle rapid change and ambiguitySkilled at managing complex programs in fast-paced and dynamic environmentsCapable of quickly organizing information and summarizing it succinctlyProficient with end-to-end web and app technologiesComfortable working under tight deadlinesYou Have:4+ years of experience managing various digital projects; site builds, e-commerce, marketing campaigns, websites, microsites, landing pages and maintenanceProficiency with office productivity tools such as Keynote, Pages, Numbers and/or Excel, Word, MS Project, Visio, and PowerPointExperience with collaboration and issue tracking tools like Box, JIRA, and ConfluenceStrong understanding of project management principles, methods, and techniques, including scope, schedule, budget, resource management, reporting, change management, project roadmap development, and revenue forecastingExperience managing teams and client conversations regarding scope, schedule, budget, roadmaps, objectives, and strategiesPractical experience working with engineering teams, understanding their needs and translating those needs to the rest of the teamA solid foundation working with business requirements documentationFamiliarity with e-commerce is a plusWhat We Offer:Global maternity and parental leaveCompetitive benefits packagesVacation, compassionate leave, sick days, and flex daysAccess to online services for families and new parentsExtensive winter holiday office closuresSummer Fridays (off at 3:00 PM local time every Friday)Diversity and Inclusion Board with 12 affinity groupsInternal learning and development programsEnterprise-wide employee discountsThe Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! CM new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days per week.The ask stems from our want to:Strengthen opportunity for continuous learningImprove collaboration and team relationshipsIncrease employee engagementWe understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity, we encourage you to apply for this exciting position today!