Job Description
Who We AreServiceMaster of the Fraser Valley is a restoration company that started in Abbotsford in 2002 and since has opened offices in Langley and soon Chilliwack. Our people are the core of our business, and we are looking for someone who is people centered at heart and enjoys variety in their day to day.At ServiceMaster we like to have fun and laughter is often heard in the air. We carry that positive attitude with us even as we are running out the door to assist people 24/7 with emergency losses at their homes and businesses (such as fires and floods). We believe success is achieved by putting our 3 Core Values into practice:Can Do AttitudeGet It Done RightWin as a TeamWhat We OfferCompetitive WagesExcellent Health and Dental Benefit PlanRRSP and Profit-Sharing ProgramCareer Advancement OpportunitiesTuition ReimbursementCasual Dress CodeOn-Site ParkingEmployee Referral ProgramWhat You Will DoMonitor incoming emails for yourself and your project manager(s)Generate the necessary documents in required systemsSend out requests for quotes necessary for new jobs, file any paperwork left in your bin from accounting into the corresponding physical filesPrepare any required quotes or invoices and supporting documentation (type scopes, send repair scopes to your PM for numbers)Send any required work orders to in house staff and/or purchase orders to sub-tradesAssist reception in answering phones/take messages/relay messagesUpdate files with new informationComplete invoicing as required for finished projectsCoordinate with Project Managers for scheduling repairs from start to finishUpdate insureds, adjusters, property managers etc. as to the status of a claimBe on call a week at a time in rotationWhat You HaveKnowledge of the restoration industry is an assetAdministrative assistant experienceGeneral knowledge of the insurance industryComputer savvy and knowledgeable in Microsoft Office SuiteMinimum typing speed of 50 WPMAbility to multitask and have great attention to detailAble to work in a high pressure environmentAbility to work in sensitive solutionsStrong communication skillsTeam player