Job Description
Description
Status:
Full-Time, permanent (40+ hours per week);
About ATS Traffic
ATS Traffic is a family-owned business that has been getting people home safely since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Kamloops, Langley, Winnipeg, Brandon and Mississauga.
As the successful candidate you will demonstrate the ATS Traffic Core Values at work every day:
Do What’s Right
Our People Matter
Trust Through Teamwork
Striving for Excellence
About the Position
ATS Traffic is currently looking for a Project Coordinator Dispatcher to join our OSS team in Calgary! In this role you will be responsible for coordinating, scheduling, and dispatching our TCP's, LCT's and Drivers and forecasting workload needs. This position will work with OSS Managers, Supervisors, Coordinators, and Traffic Technicians in order to plan and help coordinate projects, equipment and dispatching for the branch. The successful candidate will be responsible for scheduling, coordinating, and dispatching project needs on a daily basis.
Our ideal candidate is a positive team player with superior time management skills. They will utilize their analytical and mathematical skills to serve our clients and customers in a prompt and professional manner. Are you organized, resourceful and comfortable making decisions? Are you a natural problem-solver who thrives working in a fast-paced work environment? If this sounds like you, submit your application today!
Responsibilities
Responsible for organizing and ensuring clear, concise communications and scheduling with employees regarding status of jobs, delivery/returns, paperwork, procedures, and projects.
Acquire City of Calgary permits, and manage the application process from start to finish.
Assist Supervisors with work orders, jobs, and projects, and provide support for field supervisors
Assist with maintaining the dispatch board, schedule, and perform record keeping as needed
Forecast workload for 2-3 days’ out
Contact with customers to coordinate and schedule their day to day operations.
Suggest equipment and supplies to meet customer needs.
Coordinate with governing authorities specific to job requirements and with inter branch departments for specific job needs.
Assist CSP’s with questions regarding customer requests for job set ups.
Cover dispatch when they are on vacation, day’s off and breaks.
Responsible for scheduling, Traffic Techs, Flaggers, drivers and organizing the daily dispatch of all jobs
Maintain the dispatch board, schedule and perform record keeping as needed
Work with staffing agencies when seasonal staff are required to fulfill a job
Ensure accuracy of rental contact prior to dispatching drivers
Maintain the on-call schedule for traffic technicians
Completion of appropriate seminars, meetings & training to keep abreast of changes in the industry
Books jobs that just require flaggers only and approves all flagging hours
Other duties as assigned
Qualifications
Previous experience in office administration is an asset and experience with Microsoft office 365 operation system essential.
Understanding of Blueprints & project take off's is an asset.
Experience in the Traffic Control/Construction Industry is an asset
Knowledge of the rental shop, install, traffic tech, dispatch and coordinator roles
Skills
Demonstrated ability to follow operational procedures.
Strong verbal and written communication skills are required.
Ability to learn new technology systems.
Strong Interpersonal Skills.
Reliable, punctual and able to work with little supervision.
Ability to remain calm, work efficiently & effectively in a multitasking high stress environment.
Know the city well, ability to read & understand maps and good route planning abilities.
Strong internal and external customer service orientation.
Why Choose ATS Traffic?
We have always been a family-owned business. When you join ATS, you aren’t just a number: people remember your name and treat you like one of the family! You'll be working with a team you can trust, and you'll be excited to come in on Monday morning.
Other perks include:
Health Spending Account and Wellness Account
RRSP Contribution Program
Regular company events like barbecues and holiday parties
Do you have a good attitude? Do you do whatever it takes to get the job done? If this sounds like you, we think you’d be a great fit at ATS Traffic – apply today!
We thank all applicants for their interest, however only selected candidates will be contacted.
*By applying to this posting you will receive auto-generated emails to the account provided. Please ensure to check your junk/spam folder as these emails may be re-directed.
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